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Need to adapt your Pibow to fit your project? These handy extension layers will sort you out!
While the Pibow remains the best case on the market for the Raspberry Pi, some projects may need you to hack the case a little to suit. With that in mind we present those handy extra layers designed to fit your needs.
Extension layer - just need a little more vertical space? This layer adds height to your Pibow without any internal struts to get in the way.
LEGO� compatible base layer* - (LEGO� itself not included) build your Pibow into pretty much anything with this replacement base layer.
Diffusion Layers - available in ninja black, this great with the Unicorn HAT or PiGlow.
Coup� top - this layer will give you clearer access to those 40 awesome GPIO pins with any B+ compatible Pibow.
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When ordering online we know that it can sometimes be difficult to find all the necessary and useful information about your order and the delivery times and methods. We have put this page together to help you understand our delivery process in a bit more detail.
Delivery in the UK
UK parcels are sent using First Class Royal Mail and should be with you within 1 to 3 working days, including Saturdays. Please note that these times are not guaranteed by us and are just estimates from Royal Mail. For more information you can visit the Royal Mail website at www.royalmail.com.
Delivery in Europe and Rest of World
International deliveries are typically sent via Royal Mail Airmail Small Packets and should be delivered between 3 and 7 working days to Europe and 5 to 7 working days to the Rest of the World. Please note these times are not guaranteed by us and are just estimates from Royal Mail. For more information you can visit the Royal Mail website at www.royalmail.com.
Please be aware that in certain circumstances overseas deliveries can take up to 4 weeks to arrive – this is very rare, but it does happen occasionally. We also cannot be held responsible for any delays resulting from postponements due to customs clearance, strikes or political/civil unrest.
Delivery duties
All orders sent outside of the UK and EU are shipped on a DDU (Delivery Duty Unpaid) basis and may be subject to local customs import duty which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer. Payment of the duty charge is necessary for the release of your order from customs on arrival to your country.
If you refuse to pay any import duty levied against your shipment, or refuse delivery of an order, resulting in the shipment being returned to Pi Supply then all related returns charges plus a minimum administration charge of £10.00 (or equivalent currency at current exchange rate) may be charged against your final refund amount at our discetion. We are reasonable people (and we hope you are too!) and we always want you to have a happy experience, so we will do our best to come to a mutually agreeable outcome in such situations.
Lost in transit
Royal Mail does not consider an item to be "lost in transit" until 14 days after shipping for UK orders or 25 days after shipping for international orders.
Therefore if you have not received your items after 4 weeks from receipt of the "Order Complete" email (or 2 weeks for UK orders) then please get in touch with us as soon as possible. Once we know you have not received your item we will investigate the matter fully both internally and with our carriers and will work with you to provide a mutually acceptable resolution.
Other shipping info
Sometimes we will at our own discretion use a courier for higher priced items both for UK and international orders. We reserve the right to use whichever delivery service we like, without informing you of a change first. However if a signature will be required for your item due to it being delivered by a courier instead of by Royal Mail, we will endeavour to let you know.
We aim to despatch all packages within 1 working day of your order (excluding weekends) for in stock items. However, during busy periods this time-frame may be longer. If you have any questions about your order then don’t hesitate to contact us.
We do our very best to ensure that our items are accurately described and delivered in a good condition. As such, we really hope that you will be pleased with your purchases from Pi Supply. However we understand that there may be occasions when you will need to return items to us.
If you change your mind
If you have simply changed your mind about any item ordered and you wish to return it then in line with the Distance Selling Regulations (DSR) and the Consumer Contracts Regulations (CCR) you can do so provided you inform us of your decision within 14 working days of receipt of the order. The items must not be used and must be 'as new' when returned to us with all original packaging in-tact such that it is in a saleable condition. Once you've informed us that you wish to return goods under the DSR/CCR you have 28 calendar days to do so, at your own expense. Once the item is received, we'll issue a full refund for the product received and the outward shipping cost.
Items damaged in transit
If any items were damaged in transit we ask that you report it to us within 7 working days. If the items are visibly damaged on receipt it's best to sign the carrier's delivery note accordingly if possible. Damaged items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse we'll issue a replacement or full refund via your original payment method. If return shipment is necessary we will of course cover this cost.
Items faulty on arrival
If your items are faulty on arrival, you have 30 calendar days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method. We will also cover the cost of shipping the item back to us.
Incorrect or missing items
Whilst we do our very best to make sure your order is correctly fulfilled in our warehouse our staff are only human and so on the odd occasion mistakes do happen. If you receive the incorrect items or are missing an item from your order please inform us within 7 working days of receipt so we can work with you to rectify the situation. For missing items we will ship the missing products out to you immediately, and in the case of incorrect items we will typically ask you to ship the items back to us (at our expense) and send the correct items out to you by return.
Unexpected delivery
If you received an order from us which you were not expecting, we would be obviously very grateful if you could return it to us so we can re-route it to its rightful home! The best way to do this is to take it to your local post office and send it to the returns address listed below. Please get in touch with us first via email and we will of course be happy to pay the return shipping.
Need to return an item?
Simply email us via ebay. Please note that you will be responsible for paying for your own shipping costs for returning your item (unless the items were damaged or defective on arrival, or we sent you the wrong product).
We know that sometimes it can be difficult to get to the Post Office during their opening hours, so for UK customers it is also possible to return your item using CollectPlus. This convenient service allows you to print out a shipping label in your own time and drop it off at a variety of local stores, early ’til late, 7 days a week.
ABOUT PI SUPPLY
The business was founded in 2008 as a hobby car audio business under the name Raamaudio UK Ltd. In 2012, founder Aaron Shaw got his first Raspberry Pi and the company changed direction. Pi Supply is a creator of innovative accessories for the Raspberry Pi mini-computer and a retailer of other maker products from around the globe.
Our aim is to provide high-quality electronic products to the global Raspberry Pi and Maker communities, through a fast distribution service that is expanding daily.
We've grown from a one-man band operation working in a dusty warehouse in Kent with two silly dogs to a growing team based all over the UK and EU.
HOW Pi SUPPLY STARTED
Our Founder hated having to reach under his bed to turn his Raspberry Pi on and off. So he decided to do something about it. Introducing….the Pi Supply Switch! The very first creation that started this company!
Since then, we've gone on to successfully fund a number of our own other Raspberry Pi products through Kickstarter, and stock over 800 items in our store. You can view our Kickstarter campaigns here:
- Pi PoE Switch HAT - Power over Ethernet for Raspberry Pi
- PaPiRus - the ePaper Screen HAT for your Raspberry Pi
- Gert VGA 666 Kit - Hardware VGA for Raspberry Pi
- Bright Pi - Bright White & IR Camera Light for Raspberry Pi
- Fish Dish - A Raspberry PiAdd-Onn Board
- Pi Supply - Intelligent Power Switch for Raspberry Pi
- PiJuice - A Portable Project Platform For Every Raspberry Pi
We have always centered around the core principle of supplying educational and hobby electronics to a wide variety of customers involved in the Maker Movement. Our products make it easier for beginners to get started with electronics, coding, and general computing.
We manufacture a range of our own Raspberry Pi add-on kits and HATs from high-end audio streaming boards called JustBoom to ePaper HATs that are sold through our Maker Shop and resellers all over the world.
Fast shipping
We ship worldwide with a variety of services including next day options- Secure payment system.
Secure checkout
Pay for you order through the secure eBay checkout system.
Wide range of products
Stock up on the latest maker accessories. We have over 1000 products to suit your needs.