Return/Exchange
Return/Exchange
- You may exchange or return the item for a refund, less shipping charges, within 30 days of shipment date.
- Return / Exchange item(s) must be in original condition. All manual(s) and accessories(s) must be included in the original package.
- Return / Exchange must include RMA#. Contact us for the RMA#. Items must be received within 7 days of the RMA# issue date.
- Refund for returned and opened item is subject to a 15% restocking fee unless the item is defective.
- Opened game(s) and software(s) may not be returned, exchanged, nor is it eligible for a refund.
- Shipping Fee is non-refundable.
Shipping
We usually process and ship orders within 24 hours after payment is cleared/received. Orders placed on Saturday, Sunday and public holiday will be processed the next business day.
Continental Domestic Shipping: USPS / FedEx / UPS
Alaska, Hawaii, Puerto Rico, and US Overseas Territories: USPS / FedEx
International: USPS / DHL / FedEx
International buyer is responsible for any applicable customs duties & taxes fees imposed by your country at the time of delivery.*
*Does NOT apply to eBay Global Shipping Orders.
Payment
Payment Methods accepted:
PayPal
Visa / MasterCard / AMEX / Discover / E-Check via PayPal
Contact Us
Please contact us using eBay Message or "contact seller" link.
All inquiries will be answered by our knowledgeable staff within 24 hours during normal business hours.
About Us
We are committed to providing our customers with great prices and services. Our priority is to provide you the latest video game, video game accessories, and DDR dance pads.
Based in Southern California, we have access to most of the major video game distributors and manufactures. This allows us to offer you lower prices on major brands such as dreamGEAR, DDRGame, Hori, Hyperkin, MatCatz, Komodo, Nyko, and many more.
