This is a brand new Professional Grade aftermarket replacement Steering Column Intermediate Shaft. It will fit exactly like the OEM.
CUSTOMER SERVICE
We are available and online from 9AM to 5PM Eastern Standard Time.
SHIPPING
We ship every Tuesday and Friday at 11AM Eastern Time to the United States and
every business day at 3PM Eastern Time within Canada. All orders paid
before 10AM Eastern Time for US clients and 2pm for Canadian clients
will be shipped the same day.
We ship in Canada and to the United States.
We do not ship to: PO Box or Military Addresses, Alaska, Hawaii, Puerto
Rico, Guam, Africa, Asia, Central America and Caribbean, Europe, Middle
East, Bermuda, Greenland, Mexico, Saint Pierre and Miquelon, Oceania,
Southeast Asia, South America, US Protectorates, APO/FPO. If you want a
delivery in this exclusion list, contact us for estimation on the
shipping fees.
Shipping will take approximately 2 to 5 business days.
Buyers are responsible for paying all taxes and duty required by your
country law.
Taxes are charged automatically for Canadian buyer. Taxes rates are
defined by the province of the delivery.
STOCK AVAILABILITY
Stocks are moving very fast so we are unable to guarantee the
availability for all items. If an item you have ordered is currently
out of stock, you will be notified and you can decide to cancel the
order
PAYMENT
We accept PayPal payments only.
FEEDBACK
Your feedback on our handling of the transaction as well as the quality
of our parts is greatly appreciated and will help us grow to offer
better service.
DEFECTIVE ITEMS
We manufacture the majority of the items listed except OEM items. When
we manufacture and/or import, there is a risk that one in a thousand
that may not work properly, that what we called Manufacture Defect. We
have a very simple policy for items that arrive in non-working
condition: simply contact us via telephone or message us so we can
assist you in the return/exchange process.
DAMAGED ITEMS
We have a very strict quality control process. All items are inspected
and/or tested before they leave our warehouse. If you think that you
have received a damaged item, please contact us and we will assist you
in the return/exchange process.
RETURNS
No product will be accepted for return that has
been installed, attempted to be installed or used
Contact us via messaging or our phone number
before performing any returns.
Shipping fees are covered by us if you receive the wrong part due to
our shipping errors. Any other shipping fees are non-refundable.
You have 14 days after you received the item to contact us for a
return, excluding warranty.
Any refund or exchange can't be made before the reception of the
original ordered part.
We need to receive any returned part before shipping a replacement part
to you. If you need a replacement part urgently, you will need to place
a new order to get it express and when we receive the original part
back, we will credit the second transaction to your account.
All refunds are to be made after we receive the part back at our
warehouse, minus a 20% restocking fee, unless there was a mistake on
our part.