Technical Specifications About Dual Monitor USB C Dock for Laptops
HDMI 1: 4Kx2K 30HZ(3840x2160), downward compatible with 1080P,1080I, 720P
HMDI 2: 4Kx2K 30HZ(3840x2160), downward compatible with 1080P,1080I, 720P
VGA: 1080P@60HZ, downward compatible with 1080P, 1080I, 720P
USB C PD: Power Delivery, max 100W PD input (Doesn't support transfer data)
USB 3.0: Super speed data transfer, 5Gbps
USB 2.0: Data transfer 480Mbps, special for connect mouse and keyboard
SD/TF Card Slot: Can be used at the same time
3.5mm Audio Port: Can be used as audio / MIC
Cable length: 7 inches
Features: Plug and play, no driver required
Application: For full-featured USB C devices, laptop/tablet/mobile phone (With Thunderbolt 3 or USB-C Port that Supports DisplayPort Alt Mode)
REMINDER:
1. For Apple computer users (MAC OS), displays are Mirror mode only.
2. Please plug in the Laptop's power adapter to the USB-C Power Delivery port before connecting an external hard drive or multiple display purpose.
3. The Type C PD Charging port for power passing-thru only.
4. SD and the TF card cannot use at the same time.
5. Each monitor will be limited to a maximum resolution of 1920 x 1080@60Hz when connecting a dual or triple monitor.
6. Power will be a community between all dock-connected USB C devices. For a fast charge result, please choose Adapter that is over 72W to charge.
7.EDID(Extended Display Identification Data) may blackout for a few seconds(1 minute at max, depends on Laptop and monitor) when data transfer; Please be patient wait for the data completed.
High-quality aluminum shell for heat dissipationUnder full use, the maximum working temperature of this USB C hub may up to 55°C, which may feel hot to the touch, no worry (The chips can work at 161.6°F /75°C). | Power Your Laptop Up to100WThe USB-C PD port(support power supply up to 100W) can charge your host computer(USB-C compatible) while simultaneously charging up to 2 additional USB-A devices, all using the Novoo Portable Handle Hub | Extend or Mirror Your Laptop to MonitorHDMI port outputs resolutions up to 4K@30Hz to a connected display. Backward compatible with 1080p, 1080i, & 720p. Optimize your productivity with Extended Desktop & Mirror modes on your HDMI-equipped monitor | Compact DesignLight and Slim, Easy to Carry |
Q1: CAN'T charge my devices
A1: Check the host USB-C port of your device support power delivery or not.
Q2: My device is without USB C Port, will it work with my device if I use a USB C Female to USB Male Adapter?
A2: NO!!!!!!!!!!!!!!!!!!!!!!!!!!!! It WON'T work!!
Q3: Resolution Problem
A3: To achieve optimal 3840 x 2160 resolution, please use it with a 4K screen display monitor and HDMI 2.0 cable. If you connect VGA, the resolution of all monitors will be limited to 1920 x 1080@ 60Hz (maximum). When connecting three displays at the same time, the resolution can only reach up to (920*1080@ 60Hz) + (1920*1080@ 60Hz) + (1366*720@60Hz)
Q3: Display Problem
A4: Windows Display Problem: A. Make sure the USB-C port on your laptop supports DisplayPort Alternate Mode. B. Check your HDMI cable. C. Ensure sufficient power supply from the USB C hub. D. Intel Graphics Card only supports 3 monitors MST triple display, thus one of four monitors will not be displayed.
Apple Display Problem: For Apple laptop, in its extend mode, 3 external monitors will display the same content but laptop screen can display different content from them. Some MacBook running Mojave will support only a single external monitor via USB-C. ( Ensure sufficient power supply from the USB C hub)
Q5: Black Screen Problem
A5: If the HDMI monitors go black for 2–4 seconds and then recover, it is normal. It is a process of EDID (Extended Display Identification Data) communication, which may blackout screen for a few seconds. The recovery time depends on the laptop and monitor (1 minute at max).
Q6: Hot Key for Windows Display Mode
A6: For windows laptop, you can press "WIN + P" to quickly select the display mode. Once your laptop shuts down or goes to sleep, you need to replug the product to get extend mode again.
Q7: How to Use External Monitors with Your Mac
A7: Use extended desktop mode: 1. Choose Apple menu > System Preferences, then click Displays. 2. Click the Arrangement tab. 3. Make sure that the Mirror Displays checkbox isn’t selected. 4. Arrange your displays to match the setup on your desk. To change the position of a display, drag it to the desired position. A red border appears around the display as it's moved. 5. To set a different display as the primary display, drag the menu bar to the other display. The primary display is where your desktop icons and app windows first appear.
Mirror your displays: 1. Make sure that your external display is turned on and connected to your Mac. 2. Choose Apple menu > System Preferences, click Displays, then click the Arrangement tab. 3. Make sure that the Mirror Displays checkbox is selected.
Q8: Incompatible Devices (Not a full list, you are welcome to ask us if you don't know your device is compatible or not)
Apple Devices | MacBook(2015/2016/2017/2018); MacBook Pro(2016/2017/2018/2019/2020); iMac(2020)/iMac Pro(2017/2018/2019); MacBook Air (2018/2019/2020) Notice: doesn't compatible with new M1-based Macs like MacBook Air M1 2020, MacBook Pro M1 2020,Mac mini M1 |
Microsoft | Microsoft surface Book 2/surface go/surface laptop 3/microsoft surface pro 7/surface pro 5/surface x pro |
HP | Spectre 13/specter x369/x360 15/spectre x360 13t/spectre folio (13t-ak000cto); elitebook 840 g5 series/elitebook 840 g6/elitebook 850 g5/elitebook x2/elitebook 745 g6/elitebook 830 g6/elitebook x360 1030 G3/2018 HP elite 800 G4; envy geforce mx250/envy-17t/envy x360 (15z-ds100); GTX 4 Pro15.6/Zbook 15u G3/Zbook 17 G4/Zbook 14u g6/Zbook 16 G6/Zbook studio z5; Omen laptops; probook 440 g7/probook 450 g5/probook 450 g7/probook 650 g5; ENVY Laptop 13-aq1/ENVY x360 Convertible 15-ds1xxx |
Dell | xps13/xps 13 9365/xps 13 9300/xps15/xps 15 2018/xps 9380/5590; latitude 3500/7490/7280/7300/7370/7390/7480/7400/5400/5500/5490/5310 2-in-1/5310 2-in-1; Inspiron 14 7000 series 2-in-1(7405)/15 7000 series 2-in-1/Inspiron 7373; precision 7730/7750/7520/5550/5540 |
Asus | Ling Yao 3, Ling Yao 3PRO, Ling Yao X Series, U306/U321 Series, U4100ROG, U5100UQ Series zenbook flip ux370u/TUF Gaming A15 Laptop/Zephyrus G14/rog GX501/zenbook ux434f/zenBook 14 UX433FA |
Razer | Blade stealth Spirit Blade, Spirit Blade Sneak Edition |
ChromeBook Pixels, PixelBook Pen ......(Not a full list) | |
Lenovo | Lenovo yoga c740; Yoga5 Pro, Lenovo Xiaoxin Air 12-inch, Mlix 720, Thinpad-X1, ThinkPad T480, Thinpad-X390, Yogo720/730, C930; Lenovo Thinkpad T490s; X280; Lenovo T570; Lenovo T14; |
MI | Air12.5/13.3 inches, Pro15.6 inches, millet game book |
Huawei | MateBook X Pro 13.9/MateBook 13/MateBook E/MateBook X/Macbook Mate10/Mate10 pro/Mate20/Mate20pro/Mate30/Mate30Pro/P20/P20 pro/P30 pro |
Acer | aspire5 2019/d17w3 aspire c24-865/Swift 1 laptop/swift 7 sf714-52t-75r6 laptop |
Phones Device | galaxy S10+/S10/S9+/S9/S8+/S8 plus, note 10/ 9/ 8; galaxy tab s4/S5e/galaxy s20 ultra/galaxy chromebook/galaxy book flex alpha 2-in-1 13.3" QLED Touch-Screen Laptop/T5 hard drive/new S7 tablet |
Phones Device | Huawei Mate10/Mate10pro/Mate20/Mate20 X/Mate20 Pro/Mate30/Mate30 Pro/Mate30 RS/P20/P20 Pro/P30/P30 Pro/Honor Note10/Honor V20/Honor Note10;Samsung S8/S8+/S9/S9+/S10/S10+/Note8/Note9/Samsung tablet S4 |
Others | Alienware : latest Series/alienware 17 r5; MSI : GT76 Titan/MSI B450M Mortar motherboard; Razer Blade 2017 (gtx 1060); LG Gram 17 laptop, Philips PHL 328E9Q.; Pixel book go 2019/2020; |
Warm Tips | Please check the compatible list before purchase. If your laptop is not in the list, please let us know, we are happy to help you check if the adapter is suitable for your device. |