Returns are more than welcomed as we pride ourselves on great customer service! Please do not be afraid to reach out and ask about our products or any returns. All products must return in the same condition as they were originally shipped as. If a product returns damaged (due to mishandle or improper packing during the shipping process), used (if a product is new and returns opened i.e. broken seal) or if there is something missing from the original order then a partial refund may be issued for the loss in value. Return shipping is not free and will have to be purchased by the buyer. If you have any questions or concerns please contact us it's our pleasure to ensure we can work with you to get the very best buying experience! Have a great day!