We accept payment via PayPal. Payment is required within 3 days of purchase. 

Goods are dispatched within 3 working days from the date of cleared payment unless otherwise stated.

Due to the high level of demand on some of our furniture, stock levels may be low at times and delivery dates may be affected.

We use a courier to deliver our items and as with all carriers delivery is 99% of the time promised although we work together to ensure a smooth transaction.

DELIVERY WILL BE BUILDING FRONT DOOR

In the event of any delays customers will be informed in advance.

The delivery fee stated above relates to deliveries made within the mainland UK area ONLY.

WE DO NOT DELIVER ANY HIGHLIGH AND ISLAND IN UK

£40 Additional postage charges will apply to the following postcodes: SG, AB, DD, EX, IP, KA, KY, LD, LL, MR, PH, SA, TQ, TR, KW, CT, BT, PO, PL, TA and DT

MENTIONED ABOVE POSTCODE WILL TAKE MORE THAN NORMAL TIME

PLEASE NOTE: We do not post to the following post codes: BT, JE, GY, HS, IV, KW, IM, PA, and ZE. We cannot be in anyway held responsible for late / part delivery of item, although we will ensure that its rectified as soon as possible.

You can return any item purchased from us within 30 days

WE DO NOT ACCEPT THE RETURN IF PACKAGING OPEN DUE TO HYGIENIC REASON

The buyer is responsible for return of Mattress by using their own courier. The items must be unused. 20% Order amount ll be deducted as restocking fee if customer ll return the item by using their own courier.

Customer needs to ensure that items are checked on delivery before signing for them.

We regret that we cannot be liable for damaged items through our couriers which have been signed and checked by the customer.

If the Box/Packaging is damaged please advice the driver to amend his paper work to include damaged before signing.

This enables the replacement procedure to be a lot more efficient. 

Please report any damages within 24 hours to allow us to claim against our carriers. Damaged items or parts will be replaced by us free of charge.

All buyers are protected via the Distance Selling Regulations (DSR).