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• Payment Information

  Electrotraders accepts the following forms of payment:

  • Paypal    
  • Bank deposit to Electrotraders BSB 062-692 ACC No. 8312 4338, please quote your name or buying ID.
  • Phone payments by credit/debit card.
  • Tax invoice included with every transaction.

• Shipping Information

   
  • Our service standard is to dispatch orders within one day of receiving full payment.
  • Deliveries are dispatched every working day via Australia Post and Couriers at our discretion to ensure you receive your items promptly and cost effectively.
  • A surcharge may be payable on some heavy or bulky items to some locations.
     

• Returns Policy

  Electrotraders offers all of our customers a 30 day Peace of Mind Return Policy.

  • If you Change your mind return shipping is at your expense.
  • If return is due to incorrect goods supplied or a faulty item, shipping is at our expense. Contact us for a return shipping order number first.
  • We will not accept returns via Australia Post COD.
  • Returns due to incorrect address or failure to collect item will incur additional re-postage  fees both ways.
  • Warranty claims from any hard wired electrical items must be accompanied by a copy of the installing licensed electrical contractors, invoice and license number.
  • All returns must be in original packaging and in a saleable condition.

• Contact Us

  • For Technical Enquiries please contact us via eBay Messages