DISPATCH We aim to dispatch all orders before 1pm on the same day. However, all orders made after 1pm will be dispatched next day. All orders are dispatched on working days (Monday – Friday) only. We also dispatch via Special 'Next-day' Express Delivery service offered by Royalmail. To benefit from this service, customers are advised to contact us via ebay messages before checkout. All orders are carefully packaged and inspected before dispatch. However, please note that human errors may arise in which case customers are advised to inform us immediately. We always keep proof of postage in case if there is any problem with the delivery of the item. Like all other online sellers we too rely on third party to deliver our products. We don't have control on delivery time. The time mention in the listing for guidance purpose only, although they are very good in keeping their promise. PAYMENT PayPal is our preferred payment method. We recommend PayPal for all transactions as It is trusted, safe and secure. You can use all debit/credit cards through PayPal. Please note, this is the quickest and easiest method of payment and receiving your item. RETURNS We accept returns made within 14 days of receipt of goods. However, all customers are required to inform us through eBay of any such intention within 5 days of receiving goods. Please note, returns will only be accepted if items are unused, unworn, unwashed, in original packaging, with all tags/labels attached and suitable for re-sale. Please note, all returns are inspected for the above criteria and if this is not met, items will be returned back to the customer and no refund will be issued. Please note, postage costs are non-refundable. If you change your mind after your order is dispatched, or wish to exchange your item for a different size/color, then additional postage costs will be required. ABOUT US We are a newly established online retail outlet. We are committed to provide excellent customer satisfaction through selling top quality items at unbeatable prices and offering excellent customer support. If you are trendy, want new fashion items, looking for high quality products at affordable prices, then look no further, this is the right place for you. |
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