Shipping:
Items
are usually shipped out with International Registered Airmail within 24
hours after receiving cleared payment( Sat. & Sun. excluded ). And
we ship it as a gift.
We ship your items
to your eBay address. Please update your complete address including
full name and phone number during checkout.
The delivery time depend on the destination, holidays, customs clearance factor and other factors.
Return:
Our products have 12 months warranty.
Money back guaranteed within 14 days from the date of delivered.
We will replace the defective items, provided that they are in stock within the warranty period.
The buyer return the original item at his/her own shipping cost after used more than 3 months.
Refund or replacement will be made after receiving the returned item.
Man-made damage by abuse or wrong operation is not covered by this warranty.
If you purchased the wrong item, Refund is not allowed, But we'd like to exchange a right one if you pay resend shipping charge.
Refunds
given only if item is defective on arrive (DOA) and cannot be replaced.
If item found DOA, item must be reported within 7 days and return to us
within 14 days from the delivery date for exchange, buyers are
responsible on returned shipping cost at first. Refund will be made when
the return arrived.
Notice: Please do not tear up the label on the item, it is the proof for guaranty.
Feedback:
We appreciate your positive feedback with 5 star ratings.
If
the item meets your expectations, please leave us positive feedback and
you will receive positive feedback in return automatically!
Contact Us:
If
you feel unsatisfied with the receiving items or our service, such as
the item does not work, or the item you buy wrongly, or you did not
received the item, please contact us first before leaving any neutral,
negative feedback or opening case on eBay and PayPal.
Please let us know by clicking:
Step 1: Contact seller
Step 2: select a topic" I have a question about using my item or I want to send the seller a message"
Step 3: Describe your question clearly
We do our very best to solve the problems as we hope you expect our utmost to offer you the best customer service.