• 24 months warranty: consumer (private - natural person) not subject to a VAT number (holder only of the Tax Code) who uses the product for non-professional purposes.
  Document proving the purchase (indispensable for the recognition of the guarantee): StTax receipt with date of purchase of the product.
  
  
• 12 months warranty: Professional user (legal person) Companies/ Artisans/ Organizations/ Consortia/ Associations/ Subjects with VAT number who use the product for professional purposes.
  Document proving the purchase (indispensable for the recognition of the guarantee): 
  Invoice showing the tax code of the final consumer and the date of purchase of the product.
  
  
• Repairs/Replacements of goods not covered from the guarantee:
• incorrect electrical connections
• tampering/disassembly
• non-compliant use according to the indications given in the instruction booklet
• use of non-original spare parts
• maintenance
• brushes/maintenance kits/oils and greases
  
  We remind you that we provide a guarantee and after-sales technical assistance on all our products.

RETURN RULES:
When you buy an item you make a binding commitment with the seller. You can request to return the item and get a refund only in case of problems.

Return procedure

1. If you are not satisfied with the goods received, you can send them back to us, as required by current legislation (Legislative Decree No. 185/99 - Legislative Decree 206/2005) within 10 days of receipt
   

2. Products must be returned intact, inserted in their original packaging complete in all its parts (box, certificates, tags, guarantee, etc.) and with adequate carefully sealed external packaging.

3. The transport costs for returns remain the responsibility of the buyer (Art.67). In the event of the return of defective goods under warranty, the costs relating to the return for the replacement of the product are at our expense.
   
   
4. By exercising the right of withdrawal you can choose from one of the following possibilities:

• replacement of goods
• re-crediting of the money, exclusively with traceable methods; the refund concerns the price of the product and will be made within 3 days of receipt of the returned goods (unless taxation has already been carried out) after verification of the integrity