• We use ebay shipping address.
• International delivery is highly variable because of weather and customs regulations. If you do not receive your item in 4 weeks, please contact us immediately for further assistance.
• Import duties, taxes and charges are not included in the item price or shipping charges.These charges are buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be before bidding/buying.

• We accept payment via Paypal only.
• Unpaid item case will be sent out automatically within 4 business days. If you order it by mistake or cannot pay for it within 4 business days, please contact us to cancel order. Non-payment may result in an UPI (Unpaid Item),eBay will automatically close your account if you accumulate 4 UPI's total.
• Please list your special requests (color, packages, value of declaration, etc.) in the ebay notes section when you make payment.

1. Customer satisfaction is our top goal. We believe our items are so outstanding. All products are quality checked. They are new and in good condition when shipped to our customers. We are convinced you will be happy with your Purchase.

2. If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately and provide photos. You could return or have a replacement. 

Returns accepted within 14( or 30 days, based on the item) of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer. 

3. Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.

4. We appreciate your Positive Feedback, and will do the same in return. DO NOT leave negative feedback without first communication with us. Please allow max 2 business days for us to response. 

5. Please use the cheapest/most economical shipping service, do not use Express delivery as that will produce much customs fee.

• If you like our products, please add our eBay shop to your "My Favorites" list.

• We will leave you positive feedback after your payment. We hope you will also leave positive feedback and 5-star DSR if you are satisfied with our item and service.

• Feedback is very important to us. We request that you contact us immediately BEFORE you give us or feedback, so that we can satisfactorily address your concerns.

• If you have any problem, please feel free to contact us via ebay message, we will reply your email within 24 hours ( except weekends and holidays)
• Thanks for your kindly understanding and very appreciate your generosity.

Whiteonedress Has Been Engaged in Making Dresses Since 1990. Our Professional Studio is Located in Suzhou,China . We Are Offering High Quality Dresses with Reasonable Wholesale Price. All Products (Wedding Dresses, Evening Dresses, Prom Dresses, Homecoming Dresses, Graduation Dresses, Bridesmaid Dress, Party Dresses, Cocktail Dresses, Flower Girl Dresses, Special Occasion Dresses and Accessories) Are Supplied from Factory Directly. Excellent Service and Fast Shipping.