Welcome to CreativeJewels7!
We take pride in offering you a unique jewelry shopping experience with several reasons to choose us:
- Factory Direct Pricing: All our products are made in our own factory, ensuring you receive the finest jewelry at factory prices without any additional costs from middlemen.
- Made-to-Order Excellence: Each piece is made to order, guaranteeing you a brand new jewelry item straight from our factory, tailored specifically for you.
- Skilled Craftsmanship: Our craftsmen are highly experienced and well-trained, ensuring unmatched quality in every piece we create.
- Skin-Friendly Materials: We prioritize your safety and comfort. That's why we never use harmful chemicals in our plating process, ensuring our jewelry is safe for your skin.
Discover the beauty, craftsmanship, and affordability at CreativeJewels7. Shop with confidence, knowing that you're choosing a brand dedicated to providing exceptional quality and customer satisfaction.
NOTE: We offer a wide range of ring sizes, from 4 to 14, including middle and quarter sizes. To ensure the perfect fit for your ring, we kindly request that you update your ring size within 24 to 48 hours of placing your order. If we do not receive any ring size update within this time frame, we will default to sending a USA size 7.
We understand the importance of a well-fitting ring, and we want to ensure your complete satisfaction with your purchase. Please take a moment to provide us with your accurate ring size to avoid any delays or inconveniences. Thank you for your cooperation and understanding.
CUSTOMIZATION & ORDERS:
We take pride in offering customizable jewelry that can be tailored to your preferences. All our jewelry pieces are made to order, ensuring that you receive a unique and personalized item.
We understand the importance of adding a personal touch to your jewelry, and we offer a range of customization options. Whether you want to resize a ring to fit perfectly, change the metal type (silver, 10K gold, 14K gold, 18K gold), alter the metal color (white, yellow, rose, black), or add engraving with a special name or message, we are here to fulfill your requests.
We also welcome any other customization ideas you may have. Simply send us a message on eBay with your specific requirements, and we will be delighted to assist you in creating a one-of-a-kind piece.
At CreativeJewels7, we believe in turning your vision into reality. Let us bring your unique jewelry ideas to life. Contact us today to explore the possibilities of customization.
SHIPPING POLICY:
We strive to provide a seamless and efficient shipping experience for our customers. Here are some important points to note regarding our shipping policy:
- Our handling time is 10 working days from the receipt of the final payment, excluding weekends and public holidays. This allows us to carefully prepare and package your order to ensure its safe delivery.
- The estimated delivery time is 8-9 working days. Please keep in mind that this is an estimate and actual delivery times may vary depending on your location and any unforeseen circumstances during transit.
- To ensure that your order reaches you without any issues, it is crucial to provide us with a complete and updated address. Please double-check the address information before placing your order to avoid any delays or misdeliveries.
- Import duties, taxes, and charges are not included in the item price or shipping charges. These additional charges, if applicable, are the responsibility of the buyer. We recommend contacting your country's customs office to determine any potential customs fees or import taxes before making a purchase.
- We appreciate your cooperation and understanding in regards to any customs-related costs or requirements. By being aware of and complying with your country's customs regulations, you can help facilitate a smooth and hassle-free shipping process.
PAYMENT POLICY:
We prioritize the security and convenience of our customers when it comes to payments. Here's an overview of our payment policy:
- We accept payments through secure payment options offered by eBay, ensuring that you are protected by Buyer Protection.
- Immediate payment is required after selecting the "Buy It Now" option to ensure a swift and efficient order processing.
- Please ensure that you carefully review your order details, including the shipping address, as changes cannot be made once the payment is completed.
Any applicable customs charges, if incurred,
will be the responsibility of the consignee and should be paid or collected
accordingly. We recommend checking with your country's customs office to
determine any additional costs before making a purchase.
RETURN
AND REFUND POLICY:
We strive to ensure your complete satisfaction with your purchase. We offer a 100% return and refund policy within 30 days from the date of delivery. Returns are accepted in cases of manufacturing defects or in-transit damage.
To initiate a return, please contact us to start the process. It is important to ensure that the item is returned in its original condition, with all packaging and tags intact. Please provide us with a complete and up-to-date address for the return shipment to avoid any complications.
Refunds will be issued based on the unit price of the product. However, please note that shipping and handling charges are non-refundable.
Kindly note that our returns and refund policy does not apply to customized orders. Additionally, if a buyer chooses to return a product, the courier charges for the return shipment will be borne by the seller.
We value your satisfaction and will make every effort to address any issues promptly. Please reach out to us with any concerns or inquiries regarding our return and refund policy.
CONTACT US:
Contacting us is easy and convenient. We are available 24/7 via eBay messages to assist you with any questions, concerns, or inquiries you may have. Whether you need more information about our products, assistance with an order, or help with any other matter, we are here to provide prompt and helpful support. Simply send us a message through eBay, and our dedicated team will be happy to assist you. Your satisfaction is our priority, and we are committed to ensuring a positive and enjoyable shopping experience for you. Feel free to reach out to us anytime; we are here to help!
BUYER FEEDBACK:
We value your feedback and aim to provide the best possible service. If you have any concerns or issues, we kindly request that you reach out to us before leaving negative or neutral feedback. We are committed to resolving any problems and ensuring your satisfaction. You can contact us by sending a message, and we will respond within 24 hours to address your query or resolve any issues. Your feedback is important to us, and we appreciate the opportunity to make things right and provide a positive experience. Thank you for your cooperation and understanding.
