If you are in any doubt about the suitability of the product for your vehicle, please just ask us, we will only be too happy to assist you. Feel free to contact us via email before making a purchase so that we can advise you on the correct product for your needs.
If you wish to return/cancel a product purchased from us, you may do so within 14 days of receiving it. Please include the order number to enable us to trace the item. We will refund the full price of the product. You must request a return authorisation by email before sending back the goods. Ensure to state your order number and reason for return.
Products returned must be in unopened original packaging with no damage to the packaging or equipment. Items returned that have been opened, with any damage to internal packaging or wrapping will be subject to a minimum 15% handling charge. Items returned that have been tested, trailed, or used will be subject to a minimum 25% handling charge. Any items returned with packing missing or damaged or any other contents, such as looms, remote controls, instruction manuals will also be charged to the customer.
Please be aware that it is your responsibility to ensure the security and integrity of all packages/items you send back to us. If items are lost/damaged during transit you will be liable for all costs incurred. For this reason, we strongly suggest you ship via a traceable method and pack all items securely.