Additional shipping fee may be charged for buyers from Puerto Rico, Hawaii, Alaska, Guam, and the U.S. military address of the United States or other remote area (zone 8-10).
All orders will be shipped within 1 business day after payment cleared.
We don't accept PO. BOX address cause UPS won't accept it, please use the valid physical street address.
Import duties and any other fees are not included in the price or shipping fee.
We can accept Credit card, Debit card, Apple Pay, Google Pay,PayPal ,visa,or master card,thank you.
Payment must be received within 7 days after auction ends. Unpaid order will be filled for unpaid case after 7 days.
Please make sure your shipping address is correct.
Please note that if your order is more than three months old and you want a lifetime warranty, you will need to pay for shipping to get a brand new one.
If the item you receive is not what you expected, you could send it back for money back or exchange upon your choice.
Restocking fees would not be charged if it was caused by mistake of us, and we will do our best to make it right again.
Pictures would be asked for proof of problems. This could help expedited the process and reach a favorable solution.
Your satisfaction is our first priority. Please do not assume a mistake is intentional.
Negative feedback should only be left as a last resort!
We strive for 100% positive feedback, harmonious relations and long term business partners.
Buyer Protection:
If your product breaks, contact us and send photos of the problem, then we will replace it of refund it.
We offer a free 30 Days warranty with all items in our store.
Need Replacement or Refund:
1. Contact us with proof of the problem, etc: Photos or detail description.
2. We verify the problem and resolve it with replacement or refund upon your choice.
Shipping Delay:
1. Contact us and we will verify the tracking information with our warehouse and shipping agency.
2. We will contact the shipping carrier for update.
What Is Not Covered:
Physical damage caused by abuse or misuse.
Failures due to fire or water.
Damage caused from installation.
Damage caused from impact or fall.
Please leave a 5-star positive feedback when you receive the item.
Your feedback and rating is very important to us.
Contact us for any problems.
