Software, CDs, DVDs and video games may be returned for a full refund if in the original, unopened packaging within 30 days of purchase. Opened software, CDs, DVDs and video games may be exchanged for the same item only if defective. Software returned opened used or unsealed, will be charged a 15-50% as we cannot resell the software as new. I'm not responsible if your pc has issues or is corrupted so make sure your pc is healthy. We check all software returns.