THANK YOU FOR WATCHING STORE

Our products are custom-made for each order, ensuring high quality and attention to detail. Please note that production typically takes 4-5 business days. We kindly request that you refrain from canceling your order during this time, as our team is working diligently to fulfill your request.

Once your order is ready, we will proceed with shipping. For customers in the US, please expect delivery within 14-16 business days from the date of order placement. For international customers, the estimated delivery time is 18-24 business days.

Your satisfaction is our top priority. If you have any concerns or issues regarding the product, we encourage you to reach out to us directly before initiating a complaint with eBay. Our dedicated team is here to assist you and provide the necessary support to ensure your complete satisfaction.

Due to lighting effect and computer color, the actual color may be slightly different from the picture. Hope for your understanding on this. But customers who have used our products are very satisfied with the products they receive from us. 

POLICY:

* Exchange or refund items are unacceptable since we create each item to your specifications unless an item you received has a major problem. This is when the item is:

- Design errors/wrong order: Completely wrong design compared to information provided by customers on eBay.

- Bad quality.

- Significantly different from the description.

- Defective/Damaged due to the fault of our factory or the carrier.

- Order was sent to the wrong address.

* We WON'T take any responsibility for INCORRECT address, so please check your address carefully before checkout.

The satisfaction of our customers is the first place for us.