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THOMSON AMETHYST DTV SMART SWITCHER / REDUNDANCY SWITCHER
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THOMSON AMETHYST DTV SMART SWITCHER / REDUNDANCY SWITCHER
CONDITION:
Used, with minor cosmetic wear. Unit powers on and initializes to main menu, where it seems to respond appropriately to menu navigation. We are unable to test for full functionality, but we're assured this was a working unit when pulled from service. Return within 30 days if there are any problems.
Includes power cord, 1 GB flash drive, and software CD. Other than that, comes exactly as you see in pictures- Nothing more, nothing less.
When we have multiple units of the identical item in our inventory, we typically only take pictures of one unit, to be representative of all. That means the one you receive may not technically be the actual unit pictured and may have a different serial number, but rest assured it will be essentially equivalent in every way unless otherwise noted.
Forward Tech Surplus guarantees your item will be as described. Click on the "Guarantee" tab below for more details, and please feel free to ask questions before purchasing. Messages are checked frequently, and you will receive a quick response.
By bidding on or purchasing this item, you affirm that you have read, understand, and agree to the "Terms & Conditions" below.
Checkout and payment is easy with eBay's check-out system, where you can pay via Paypal or most major credit cards. We kindly request payment be completed no more than 3 days after purchase.
Unless otherwise indicated, most items are shipped within 1 business day of payment. Some larger items may have a 2-day handling time, and items shipped via freight may require 2-4 days handling time.
Shipping will be standard service (US Priority Mail, FedEx or UPS), unless freight service is required. Please note: FedEx and UPS do not deliver to PO Boxes. Int'l shipments (if offered) are shipped through eBay's Global Shipping Program. Items will be packaged as safely as possible, and shipped with tracking numbers, and insured against damage during shipment**.
We only ship to verified addresses. The address associated with your eBay and Paypal accounts MUST match the delivery address, or we cannot ship. Therefore we do not do drop shipments.
**IMPORTANT INFORMATION ABOUT INTERNATIONAL SHIPMENTS: Int'l tracking info is not always updated after an item leaves the U.S. This means that if an item is lost, there is no way to locate it. In addition, international shipments cannot be insured against loss, damage, or theft. Seller is not responsible, and buyer assumes all risk for items that are lost, damaged, or stolen on international shipments. Buyers outside the U.S. should carefully consider this risk before purchasing items of high value.
If you have any problems with your item within the allowable return time frame specified in the listing, please contact us before initiating a return through eBay! We are committed to working directly with customers to make things right. Once ebay is involved, buyer and seller have no recourse to resolve any issues on their own. Note: this section does not apply to listings where returns are not accepted, and does not apply to drop-shipped items (see below*).
To initiate a return:
1. Determine that the item was NOT damaged during transit. If your item was damaged in shipment, contact us immediately upon receipt! Shipping damage is not considered a “not as described” issue and is handled differently. We will work with you to initiate a damage claim with the carrier right away. It is critically important that you document the damage with pictures, and save the item along with all packaging material, as the carrier may wish to physically inspect the damage. A delay in initiating the claim, discarding the item and/or packaging, or simply returning the item, can all jeopardize the chances of having the claim favorably resolved and receiving a full refund.
2. Ship the item back within the allowable return time frame after receiving the item.
3. Items must be returned in the same condition that they were originally sent. For example, new items that are opened, unsealed, or used cannot be returned. Items that are damaged after receipt or have had tamper-evident seal broken, altered or removed will not be eligible for a refund.
If the above conditions are met you will receive a refund for the purchase price and original shipping cost for "not as described" items. Please note: if you opt to pay extra for Express shipping service, your refund will NOT include the premium cost for this service. You will only be refunded the amount that regular ground shipping would have cost. When free return shipping is offered, we will send you a return shipping labeL. BUYERS OUTSIDE THE U.S. ARE NOT ELIGIBLE FOR FREE RETURN SHIPPING
In cases of buyer's remorse (changed mind, ordered wrong part / color /size etc.), buyer will be responsible for return shipping costs, and original shipping costs will not be refunded. In addition, there is a 5% re-stocking fee which will be deducted from refund. Similarly, if an item is returned because of an issue with delivery (e.g. incorrect address provided or otherwise undeliverable), original shipping costs will not be refunded, any return shipping costs charged to seller will be deducted from any refund along with re-stocking fee.
*ABOUT DROP SHIPMENTS:
We do not drop-ship to 3rd party customers, as we cannot guarantee that you have described the item to your customer as accurately as we have in our listing. Thus our 30-day guarantee and return/refund policy is null and void on any item that is drop-shipped. It will automatically be considered an "AS IS", final sale.
By bidding on / purchasing this item, buyer understands and agrees unconditionally to the following:
Buyer affirms that they are a legally authorized purchaser of the item(s) as defined by any required licensure, applicable laws, and regulating agencies. Seller makes no warranty or guarantee, expressed or implied, pertaining to the safety or fitness for use of any item. It is the sole responsibility of the buyer to have the item(s) inspected by a qualified professional to assess the safety and fitness for use of the item(s) and any of its parts, and buyer assumes all risk and liability associated with the use thereof. Seller and/or any of seller’s associates or representatives shall not be held liable, nor accept any responsibility and will be held harmless in any event, and under any circumstances for any consequential damages, damages to property, damages for loss of use, loss of time, loss of data, loss of life, financial losses, or any other damages arising out of the purchase, possession, use, resale, or disposal of the item(s) by the buyer, or any other person or entity at any time.
