Shipping:

All items will be shipped within 48 business hours upon payment clears (except Saturday and Sunday and public holiday).

Warranty & Return:

We have a 12 month guarantee on all products (defaults).

We can only offer a guarantee on items that are received defective due to shipping or product failure. We reserve the right to determine if your order will be exchanged or refunded.

We accept return/refund for defective item only, not for damage from use, improper installation, or abuse. We accept return/refund for defective item only.

Refunds given only if item is defective on arrive (DOA) and cannot be replaced. If item found DOA, item must be reported within 7 days and return to us within 14 days from the delivery date for exchange, buyers are responsible on returned shipping cost at first. Refund will be made when the return arrived.

In case the returning item is not our product or without the quality problem after checking, we'll refuse to return or replace product and not refund. We also will raise a dispute against the buyer like that to ebay to protect our rights.

100% Customer Satisfactory:

Problems or Lost Communication: If there is any problem that makes you lower the rating, please hold and contact us via eBay message for solution. We will solve your any concerns and guarantee your 100% satisfaction. All messages will be answered within 24 hours(except weekend and public holiday). 

Working time:

Our working time is 9:00 am--6:00 pm (China Standard Time).

As we have time difference,if you have any question or have any problem with the product , please leave us message ,we will get back to you within 24 hours and will try our best to solve the problem for you ,please do not worry.