Damage upon arrival: If you have received a package damaged upon arrival, please notify us within 24 hours of receipt and retain all original packaging (including the original corrugated box). We will request digital pictures of the damage item for reference, and arrange FREE replacement after we receive the pictures.
One Year Warranty
Guarantee/Promises: We always appreciate positive feedback on eBay to let me know that you have received your order, and are completely satisfied. If you are unhappy with the product or service you receive, please give me the opportunity to correct it before giving me negative feedback. I want to hear your concerns so I can improve my business. Negative feedback solves no problems.
1. If you don't receive the order after 30 days we sent it,please contact us,and then we will give you the full refund.
2. We refund or exchange if the item is broken or lost in the shipping, please contact us by email before return the goods and give us the picture of the broken items. Your satisfaction is guaranteed! All of our items have a 30 days return privilege. If you have any problem or question, please tell us your problem in time. And we will do our best to solve the problem and give you a satisfying answer.
3. If you received the defective items,please email us.we will negotiate with you about the problem until you are satisfaction.
4. If you are satisfied with our product and service, please leave us a positive feedback of 5 starts of items as described, communication, dispatch time & postage and Packaging Charges.
Thanks a lot.Good Luck!!