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Who are we? OMTech is a collaboration of 30-yr industry vets and promising new techs in Anaheim, California. Our affordable but quality lasers and support quickly grew us into the largest online brand for precision engraving. |
Need Help? CONTACT US 9:00am-2:00am PST Sunday-Friday |
we have three warehouses located in Anaheim, CA, Memphis, TN, and Dayton, NJ. In general, we ship out products based on the closest distance UNLESS the closer warehouse is out of stock for the specific products that customers have ordered. Your kind consideration is highly appreciated.
Please make sure your shipping address is correct before we send your package out. If you must modify your shipping address after the package is sent out, reshipping cost plus a fee of $12.50 will apply.
We only ship to the lower 48 states.
Orders will only ship to PayPal-confirmed addresses
Shipping takes about 3-8 days to arrive, depending on the customer's location. Any issues during transit, feel free to contact us. We will surely take care of u.
Orders made before 2:00 PM EST (11:00 AM PST) will be shipped the same day, during weekends or holidays will be handled the next business day. Most orders will be shipped within 24 hrs during weekdays via FedEx, USPS, or UPS. We do not ship on weekends or various national holidays, Orders made after 2:00 PM EST (11:00 AM PST) on Friday will be shipped the next business day.
Based on applicable tax laws, eBay will calculate, collect, and remit sales tax on behalf of sellers for items shipped to customers in most of the US states.
Please check https://www.ebay.com/help/buying/paying-items/paying-tax-ebay-purchases?id=4771 regularly as eBay is continuously updating the tax as states adopt new laws and regulations regarding sales tax collection.
We accept payments via PayPal, PayPal Credit, Visa, Master, AmericanExpress, Discover, and Google Pay, and only ship to Paypal CONFIRMED address (NO PO BOX).
Payment should be completed within 7 days of auction closing. Or unpaid dispute will be filed for closing auction.
We will leave positive feedback immediately after payment is received. We appreciate positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.
We will leave positive feedback immediately after payment is received. We appreciate the positive feedback as much as you do. If for some reason there is an issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.
Email Customer Support:
9:00am-2:00am PST Sunday-Friday
All emails will be responded to within 12-24 hours
One 45-minute Virtual Tech Support appointment with OMTech Specialists in Anaheim, California