Our aim is that you are satisfied with everything you purchase from our online store. In the circumstance where you are not satisfied with the quality or condition of our products, you may return the item(s) within seven (7) days for a full refund of the purchase price less shipping cost from and to GFURN – no questions asked. Any free shipping applied to your original order may be deducted from your refund. For example, if we offered free shipping on your order, we will refund you for the purchase price of the returned items, but we will deduct our actual shipping costs. The 7-day money back guarantee period will begin from the date that the customer receives its product. If there is no receipt of delivery, the date shall be assumed to be three business days from the date of dispatch. Item must not be damaged and in original condition and must be returned in original packaging, in an unmarked and unuséd condition, unassembled and complete with any accessories. If returned products are not in their full original condition and packaging, including all original wrappings, a restocking fee of 10% will be charged and taken off the total refund. Please note that all shipping charges are non-refundable. Therefore, the following fees and charges will not be reimbursed: - Delivery charges from GFURN - Delivery charges to return the product to GFURN