I am currently selecting Matrix Opal stones from my own collection for selling on eBay so there will be fresh batches uploaded for sale regularly to choose from.
Matrix is a form of Opal that goes through a treatment process of being boiled in sugar water to "bring out" the colors from within the stone, turning the overall color of the stone dark in the process. The finished product appears different from what is mined from the ground originally, as freshly mined rough Matrix stone appears dull and almost colorless until placing water on top or going through the treatment process to bring out the color. Matrix is not to be confused with Black Opal which comes from the ground with naturally intense color and an overall dark base tone.
Packaging - All stones will be meticulously wrapped and packed in several layers of bubble wrap, encased in a bed of wooden wool, inside a presentation box and then bubble wrapped again to ensure your stone arrives to you in the same condition it left me. I will go to great effort and expense to ensure the safety of your purchase but cannot be held responsible for damage in shipping as it is out of my control.
Shipping - Standard with tracking within Australia or Express delivery with tracking within Australia and International shipping with tracking options are available with calculated costs to your location. Shipping will often be same day but sometimes up to 3 days of funds being cleared due to my other work responsibilities, I will send confirmation with tracking number once your order has been sent. International buyers must remember there may be fees, customs duties or import taxes implemented by your countries authorities that are payable by you, the buyer, as well as your item being held until you pay the relevant fees, customs duties or import taxes. Please contact your local authorities if you are unsure.
Customer Care - I offer a 30 day money back guarantee if the item is "not as described, not fit for purchase or is damaged" If the item has been damaged in shipping you need to contact me within 24 hours of delivery. All items to be returned are at the customers expense and should be sent registered post. You should contact me in the first instance if you are intending to return any item. Goods can not be returned because of a change of mind so please choose carefully.
Attention to detail - Photographing Opals of any type is hardest gemstone stone to capture it's beauty, I take photos providing measurement and object perspective so you can best determine the size, color and shape of the stone that will suit your needs.
Please feel free to send a message should you have any questions.
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