PAYMENT

We gladly accept payments through PayPal and all major credit cards, including Visa, Master Card, American Express, and Discover.

SHIPPING

FAST and SECURED shipping from our office in San Jose, California, with well-informed shipping time and tracking # by 2 emails: 

1. Payment received. 

2. Order status: time shipped out and tracking #.

We select the most cost-effective shipping carrier from USPS, UPS, or FedEx, or accommodate customers' specific preferences.

RETURN POLICY

1. A 5% or 15% restocking fee applies to unopened or opened items, respectively.

2. Items with marks or alterations cannot be accepted for return.

3. Ensure items are returned with original packaging materials and accessories; otherwise, the refund amount may be reduced.

4. Include a note inside the package indicating your eBay username, purchase date, and reasons for the return.

5. Buyers are responsible for return shipping, and the original shipping fee will be deducted from the refund.

CUSTOMER SERVICE

Our dedicated staff is available for technical and sales inquiries via phone calls from 8am to 5pm PST (Pacific Standard Time). We strive to respond to eBay or email messages within 1 day. Your feedback and inquiries are important to us, so feel free to reach out.

About this instrument: Our company, Analog Technologies, Inc., boasts 26 years of experience in designing and developing analog electronic products. The item offered has received widespread acclaim and recommendations from our customers' engineers. The user manual or datasheet can be conveniently found online or downloaded from our company's website. Your satisfaction with our products and services is paramount to our happiness.

About us: Analog Technologies, Inc., established on January 7, 1997, as an R&D firm in Novi, Michigan, has expanded with branches in San Jose, California, USA; Sydney, Australia; and Anshan City, Liaoning Province, PR China. Our three departments - R&D, Production, and Marketing/Sales - work harmoniously towards our goal of customer satisfaction and the growth of our company. If you have any questions or suggestions, please do not hesitate to contact us. We aim to make our customers happy and continue growing into a larger entity.