A new return is considered a brand new item that you ended up not needing or perhaps you purchased incorrectly for your specific vehicle.

Please keep in mind that spending time before purchasing the part to confirm it is indeed exactly what you need can help prevent you from ordering the wrong part.

Please remember to email us which warehouse to send the item back before return. And all returns must be shipped back in their original factory packaging.

Shipping Damage

Shipping damage is any item/package suspected of being broken or damaged in anyway during the shipping process. We purchase full insurance for this, however the damage must be reported to us within 3 days of receiving the package.

Very appreciated for your support. I hope you are happy with your purchase.

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.

We request that you contact us immediately BEFORE you give us or feedback, so that we can satisfactorily address your concerns.

If you have any problem, please feel free to contact us via ebay message, we will reply your email within 24 hours (except weekends and holidays). We will do our best to solve your problem as soon as possible.

We appreciate your continued patience and willingness to work with us. Thank you for choosing us and have a great day!