We accept all major credit cards and PayPal. 

If payment has not been received in 8 days after making the purchase an unpaid item case will open automatically. If you need more time to pay please contact us before making the purchase. If you need to cancel the transaction please let us know before the 8th day from the purchase date. We cannot cancel the order once the unpaid case is opened. When the case is open we will need to wait until we can close it and the order will be canceled. 

Shipping and Handling

Free Curbside Shipping in The Continental U.S. Our free shipping includes delivery to residential or commercial locations and it includes lift gate delivery at CURBSIDE. No inside delivery is included in the free shipping offered. If you require inside delivery or any other special service please contact us and we will work together to meet your requirements. 

Items are usually shipped within 1 to 2 business days. If we are not able to ship it within the time frame given we will inform you as soon as possible. Almost all appliances are shipped on pallets. 

NOTICE: We do not ship if we do not have a direct phone number of the buyer. After making payment please make sure you send us a direct phone number. Phone number is needed for the freight company to arrange the delivery.

Accepting Delivery

We ask that you please inspect your packages using the following guideline.

Note - You have 48 hours to contact us to report any damage. If  you authorize delivery without a signature, MyOEMParts cannot be held liable for  damage and missing pieces. If you request to leave the freight at your door  without signature, that is the same as accepting delivery without exceptions.

 For inspecting all shipments:

• Step 1: Inspect all packages for external damage.

• If you notice any external damage please note upon delivery and inspect the contents. If the driver does not let you do this, contact us right away. If you are unable to reach the office for any reason, refuse the package back to the delivery terminal. Tell the shipper not to return the freight to us until they have contacted us. In any case, contact our office as soon as possible in this situation.
• Step 2: If there is no visible external damage, please sign for the freight and accept your delivery. You may also write a note on the paperwork that states "Not yet inspected for concealed damage". However you still must open and inspect all products within 48 hours and advise if problems exist.

Note - Signing for your delivery without noting damages indicates (legally) that you have received your freight in good condition

• Step 3: Please inspect your items for concealed damage after the freight service has left. If any product has damage, please notify us within 48 hours for us to be able to file a claim with the shipper. Damages claimed after the initial 48 hour period cannot be considered. Thank you. 

Returns

All Returns must be made within 30 days from the date of delivery, accompanied by a copy of the original receipt.

(1) If a customer wishes to return an item due to a malfunction; he/she must allow us one chance to service the appliance before a return can be made. 

(2) A 20% restocking fee applies to all returns that are not covered under (1). 

(3) The RETURN shipping and packaging charges are the sole responsibility of the BUYER.

(4) Customers will be credited for the returned item once it arrives back and is inspected.