Professional Mezclar French Copper Cocktail Shaker - 2 Piece 600ml Copper Plated Stainless steel 2 Piece Volume: 600ml Size: 23cm x 9cm x 9cm Weight: 320g

We accept many payments PayPal, and bank transfer.

Please make sure that if you are paying by means other that PayPal that you allow the appropriate time for receipt and clearance of the payment. Bank transfer take between 5-10 working days to clear depending on the bank.

When transferring money via bank transfer please ensure that the funds arrive at our account are equal to the total monies owed to vincofy. Any shortfalls in money will prevent us from dispatching your goods until the shortfall has been met our IBAN and BIC numbers are the follows IBAN is GB40SRLG60837164646985 and BIC is SRLGGB2L

We charge a reasonable postage and packing fees in line with eBays guidelines.

Postage and packing is not just to cover the cost of the postage it also covers other thing like time and materials to package, cost of petrol to transport from the warehouse and to the dispatch centre, stationary materials like ink and paper etc.

We will do our best to ensure that your goods are sufficiently packaged to ensure damage does not take place. We cannot however be held liable for damage to packaging where it does not effect the use of the product.

Depending on the location where the goods are to be delivered, your goods should arrive within a few days. For UK customer delivery is approximately 3-5 working days. For European customers delivery is approximately 5-7 working days. For customers outside European and the UK delivery is approximately 7-10 working days.

Working days are Monday to Friday and do not including Saturdays, Sundays and public holidays.

If your goods do not arrive within the guideline times please contact us the "Contact Us" link and we will check the dispatch of the item.

Please be aware that the royal mail do not official class an item as"Lost" until 15 working days have passed since posting. Once this time has passed we can claim with royal mail and replace missing item.

You can return the items you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be paid by you (the client) in the original postage and packing or the item will not be refunded.

Any item returned for a refund must be unopened and complete in their original packaging. Any goods found to not be in their original condition will be kept without refund until the appropriate change is paid for the return of the goods to you.

All products carry a limited warranty which can very from product to product. If unsure of the warranty on the product please contact us on the "contact us" link for information on the product in question.

Any product found to be faulty must be notified to us on the "contact us" link where you will be notified of the appropriate action. Any items requested to be returned for inspection must be done so prior to a replacement being issued.

Please ensure that you keep the packing slip point out the invoice for your proof of purchase record. It is not the responsibility of Vincofy Ltd to prove purchase.

Any goods or correspondence must be through the "Contact Us" link.