Shipping & Delivery time

We proudly offer worldwide shipping, ensuring that your orders reach every corner of the globe. When you make a purchase on weekends or during Bank Holidays, rest assured that your items will be promptly dispatched on the following working day. To keep you informed and in the loop, we'll send you dispatch notification emails as soon as your items are on their way. For recorded deliveries, we'll also provide you with a tracking number, so you can monitor your shipment's journey every step of the way.

In the unlikely event of any delay in delivery, please don't hesitate to reach out to us. Our dedicated team is here to assist you and will make every effort to ensure your order reaches you as swiftly as possible. Your satisfaction and peace of mind are our top priorities.

Delivery time 3-5 working  days

Exchange and Returns

Your satisfaction is our utmost priority. If, for any reason, you find yourself dissatisfied with the item you've received, we offer a hassle-free return policy. Here's how it works:

• Easy Returns: If you wish to return an item for an exchange or refund, kindly reach out to our dedicated team. They will promptly assess your request and work diligently to resolve your issue within just one week.
• Timeframe: To ensure a smooth process, please initiate your return within 28 days of receiving your order. This generous window allows you ample time to assess your purchase and decide if it meets your expectations.
• Conditions: For a return to be accepted, the item must be in its original condition, unused, undamaged, and in a state that allows us to resell it. Items that do not meet these criteria cannot be accepted for return.
• Return Costs: Please note that the cost of postage and packaging for returning the item will be the responsibility of the customer. We believe in transparency and want you to have a clear understanding of our return process.
• We are committed to making your shopping experience as convenient and enjoyable as possible. If you have any questions or concerns about the return process, our team is here to assist you every step of the way. Your satisfaction is our priority, and we aim to make any necessary returns as smooth and efficient as possible.

Feedback:

• At our eBay store, we highly value your feedback and understand its significance in our continuous improvement process. We greatly appreciate your ratings and reviews, as they help us better understand your experience and shape our services to meet your needs. We strive to provide exceptional customer satisfaction, and your feedback plays a crucial role in achieving that goal.
• Importance of Feedback: Your feedback is of utmost importance to us. It allows us to gauge your satisfaction with our products and services, and it helps us identify areas where we can make improvements. We genuinely value your opinion and take it into serious consideration.
• Positive Reviews: If you are satisfied with your purchase and the service you received, we kindly request that you consider leaving a positive review and rating. Your positive feedback not only encourages us but also assists other potential customers in making informed decisions about our products and services.
• Addressing Issues: We understand that issues may arise from time to time, despite our best efforts. If you encounter any problems or have any concerns regarding your purchase, please reach out to us directly. We are committed to resolving any issues promptly and to your satisfaction. We appreciate the opportunity to address any concerns before they escalate.
• Communication is Key: We encourage open and honest communication. If you have any questions, feedback, or concerns, please don't hesitate to contact us through the eBay messaging system. We are here to listen and provide solutions to ensure your satisfaction.
• Negative Reviews: We kindly request that, in the event of an issue, you give us the opportunity to address and resolve it before leaving a negative review. We believe that effective communication and problem-solving can often result in a satisfactory resolution. Your satisfaction is important to us, and we are committed to making things right.
• Continuous Improvement: We are dedicated to continuously improving our products, services, and customer experience. Your feedback helps us identify areas where we can enhance our offerings and ensure that we meet and exceed your expectations.
• We greatly appreciate your time and effort in providing feedback and reviews. Your input helps us shape our business and enables us to provide the best possible experience for our customers. We remain committed to your satisfaction and appreciate your trust in our services.
• Thank you for being a valued customer, and we look forward to serving you again in the future.

 PAYMENT POLICY

• Easy, Safe, and Reliable: Shopping at our eBay store is designed to be a hassle-free experience. We have taken measures to ensure that the process is easy, safe, and reliable, providing you with peace of mind throughout your shopping journey.
• Acceptance of Major Credit Cards: We understand the importance of convenience when it comes to payment options. That's why we gladly accept all kinds of major credit cards, allowing you to choose the payment method that suits you best. Whether you prefer Visa, Mastercard, American Express, or Discover, you can shop with confidence knowing that your preferred payment option is accepted.
• Secure PayPal Payments: In addition to major credit cards, we also offer the convenience and security of PayPal as a payment method. PayPal is a trusted and widely recognized online payment platform, known for its robust security measures and buyer protection policies. By accepting PayPal, we provide an additional layer of security for your transactions.
• Buyer Protection: We are committed to providing a safe and secure shopping environment. As an eBay seller, we adhere to eBay's policies and guidelines, ensuring that your rights as a buyer are protected. If you encounter any issues with your purchase, we are here to assist you and resolve any concerns in a fair and timely manner.
• Trusted Seller: We take pride in being a trusted seller on eBay. Our reputation is built on delivering quality products and excellent customer service. We strive to maintain high standards of professionalism, honesty, and reliability in all our transactions.
• Privacy and Data Security: We understand the importance of protecting your personal information. Rest assured that we have implemented robust privacy and data security measures to safeguard your sensitive information. Your privacy is of utmost importance to us, and we handle your data in accordance with applicable privacy laws and regulations.
• At our eBay store, we prioritize your satisfaction and strive to create a positive shopping experience. With easy and secure payment options, buyer protection, and a commitment to privacy and data security, we aim to exceed your expectations and provide a seamless and enjoyable shopping experience.