Outdoor Look is an online direct supplier of outdoor clothing & footwear. Top brands include, Jack Wolfskin, Trespass Regatta, Craghoppers, Helly Hansen Merrell, Carhartt, Timberland Dare 2b and many more, all with discounts of up to 70%.

All our customer service staff are fully trained on the wide range of products that we stock so we can provide you with reliable and unbiased advice. We are able to ensure product availability because we only show live stock from our warehouse that is available for either next day or our 2-3 working day delivery service.

We only accept PayPal as method of payment.

We require immediate payment for items ordered.

Orders received before 4pm on a week day will normally be delivery within 3-4 working days.

Shipping cost is FREE to UK via 48 hour courier.

For some Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man, the total carriage charge is £20 if the consignment is over 8kgs, Orders below 8kgs are shipped via Royal Mail courier at standard, which is FREE. Delivery may take 3 to 4 business days.

We can ship to mainland Europe via Royal Mail for items below 10kgs. All transactions via Paypal.

Prices quoted are inclusive of VAT. Prices exclude packing and carriage.

Orders received before 4 pm on a weekday will normally be delivery within 3-4 working days.

We offer FREE shipping to UK via 48 hour courier.

We usually dispatch within 2 working days of cleared payment.

For Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man, the total carriage charge is £20. Delivery may take 3 to 4 business days.

We accept Paypal only as method of payment

You may return any stock item within 30 days from the date of Invoice. Goods must be in there original condition and contained within their product packaging and then packed in a suitable strong case for transport along with our official returns document. Any consignment that does not comply with the above will be refused without credit.

We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond reasonable control.

All products subject to availability. We reserve the right to allow slight variations which create continuous supply or improvements. Every effort is taken to recreate each item, but the colour reproduction is as accurate as modern resolutions will allow. OutdoorLook are not responsible for typographical, pricing or other errors and reserves the right to cancel any orders based on such errors.

All of the written, photographic and design content of the website www.outdoorlook.co.uk is the copyrighted property of OutdoorLook and none of this content may be used without our permission. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and / or content made available as part of your use of this website shall remain at all times vested in us.

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website.

Returns are accepted.

If you are not completely satisfied with your purchase, simply return it to us within 30 days, unused and in its original packaging for a refund or exchange. We recommend that you keep the original packaging until you are sure you intend to keep the goods.

Please use packaging which will give a similar level of protection as to when you received the goods to ensure the goods are not damaged on the way back to us.

Please include the original invoice document and complete the reverse tear off slip as instructed. This is your returns ID and without this we can not refund.

Please take the goods to your local post office and send them back to our Returns Warehouse (the Returns warehouse address is Brookes UK Ltd TA Outdoor Look, Union Road, Macclesfield, Cheshire, United Kingdom, SK11 7BN).

N.B.: Carriage costs will be refunded only if the goods are faulty. Please note that the carriage cost of sending items to you may be more than amount you were charged for delivery (which in most cases is a subsidised cost).