Wolf River Mercantile welcomes all communication and questions from potential buyers to make for a smooth transaction. In order to improve your experience, feel free to reach out via eBay should additional information, questions or assistance is needed. It is our goal and desire to provide 5-star customer service, to include fast shipping and accurate descriptions of the item. While it is never our intention to overlook something, make an error or mistake, please allow us an opportunity to correct it prior to leaving negative feedback or opening a ticket with eBay. Great customer service is of the utmost importance to us!
SHIPPING: We are more than happy to combine shipping with items purchased and paid for on the same day. Orders are always shipped out within one business day, unless we are on published time away. Often times shipping will occur the same day.
**Due to scammers, purchases made from buyers with new accounts and/or no feedback may be cancelled and not shipped. Please note all communications will only be done through the eBay platform.
RETURNS: a generous 30-day return policy for items not as described or non-working unless otherwise described in the listing, so you can shop with the utmost confidence. Items are packaged carefully, so if an item is damaged during shipping and delivery, buyer will need to file a claim with the carrier. Authorized returns must be returned with all the same packaging and original box. Seller to pay return shipping for authorized domestic returns. Customer to pay return shipping for any authorized returns from international customers, to include Hawaii, Alaska and Guam.
International and Non-Domestic Buyers: shipping will be handled through the eBay Global Shipping Program. Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. We also do not ship to PO Boxes.
As a Female Menominee Native American small business owner, Waewaenen (Wah-way-en-en) Thank You for supporting Wolf River Mercantile ~