If you have any questions, you are welcome to contact me at any time!
Are you a right-hander or a left-hander? If you are a right-hander, you tend to turn the crank with the right hand. For example, the man in the video above playing gurdy is a right-hander. Please, contact me directly if you need a left-hand gurdy - the processing time might be longer.
Details:
- high-quality maple wood
- 2 melody strings in low G and high G by default (please, add a note to the seller in your order or contact me directly if you want to change the melody string tuning to low C or high C)
- 2 bourdon strings + 1 trompette string (buzzing bridge)
- genuine Japanese Gotoh machine heads/tuning pegs/tuning keys
- adjustable high-quality tangents made of stainless steel
- bigger wheel diameter compared to Hog Model
- renewed and improved system to turn on/off the melody strings
- renewed cranking system & removable crank
- high-quality mechanisms and materials
- extra gurdy cotton
- worldwide shipping
- strap buttons
- carving, varnish, or paint customization is optional
Returns & exchanges
Let’s start with the CANCELLATIONS. I accept them. But there are some things you should know before making an order and canceling it. You can cancel your order anytime BEFORE it is shipped (if it is not customized with your personal design - in this case, we will manage this individually).
Considering returns. I accept returns and exchanges. But remember, I am creating a musical instrument. All of them are wooden and quite fragile. It is not advisable for the instruments to be shipped to and from many times. So if you have any doubts or questions, please, feel free to contact me directly. I will answer and provide you with the full description, with some additional pictures and videos, for you to think twice before ordering. BUT If you have received my instrument, and you are willing to ship it back – no problem with that! I accept returns and exchanges.
So, let’s make it clear.) I accept returns, exchanges, and cancellations. But you need to remember some important rules to follow:
- Order cancellations made BEFORE shipping are refunded asap in full
- The order cannot be canceled after the shipment - at this stage you need to receive your order and return it to have a refund
- Returns and exchanges are accepted
- Examine your package and products very attentively when you receive them and contact me with any issues immediately
- Ship instruments following the RETURN SHIPPING INSTRUCTIONS
- Custom or personalized items could not be returned, unless they arrived damaged or defective
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.