Before buying our product, allow us to explain that Toren coffee is taken from the name of Toweren, a small village located near Laut Tawar Lake in Takengon which becomes one of the farms and processing center of traditional gayo arabica coffee from generation to generation. In this village, the skill to process the arabica coffee has been a tradition and every family has different ways to proceed the coffee beans from their farm, including  to roast the wild civet beans.  As you know, the unique characteristics of wild civet beans are resulted from the unique natural fermentation. The harvesting techniques profoundly impact the flavor of every bean. From these Toweren village farms, many coffee beans are produced and proceeded in to the high quality wild civet coffee wich are exported to around the world as well as to famous coffee brand in the world (like starbuck and etc).

We are the management of  toren coffee coming from the 3rd generation of our wild civet family farmer. We have a dream to introduce the unique taste of gayo wild civet coffee from Toweren village to the world, and help all of  the traditional Toweren village farmers to increase their income.  We are now proudly presenting you  the unique and different wild civet roasted bean taste. We have been processing and roasting the wild civet bean from Toweren village farm for more than 20 years .

 In order to help you asses our product, we also show you the cupping form (Quality Control Certification), from Q Grader (Gayo Cuppers Team), as the master coffee licence organization. If you have any question, we are pleasure to communicate with you on +62 85296113088 (Mr. Tri Wahyudi, what ap, line, and telegram available)

PAYMENT & RETURN POLICY

Payment : We accept All Digital Money by Ebay.

We offer a 100% satisfaction guarantee!!

Return : If for any reason you are not satisfied with an item, please contact us our customer sevice  at +62 85296113088 with Mr. Tri Wahyudi (available for whatss up, line, and telegram)

We are very happy to get advice and input from our customer

SHIPPING AND HANDLING

·        We ship to worldwide with the same shipping fee.

·        No offer shipping discounts on multiple purchases.

·        This item is shipped from Indonesia, Live from Takengon, Aceh (Gayo Land)

·        Item will be shipped within 2 - 3 business days after payment received.

·        Shipping takes about 10 - 28 business days to reach depending on your location.

·        If you fail to receive your item(s) within 40 business days, please contact local post office and custom first, if still no response, please contact us immediately.

 Choose :
Registered Air Mail (Indonesian Post ) (10-28Days)

EMS (+ US$10) (5- 10 Days)

DHL (+ US$25 ) (3-7 Days)

IMPORT TAXES AND MANAGE COST

 
Please bear in mind that some countries might require import taxes, custom fees, etc for goods entering their territory, it is the buyer's duty the check whether such fees are imposed in their country, if so, kindly inform us before we send your package so we could discuss it beforehand, should there be any problems regarding this matter and the package is returned to us due to customs, we could not be held responsible, for this case, shipment manage cost will be charged accordingly.

Import duties, taxes and charges from Custom & Quarantine are not included in the item price or shipping charges. These charges are the buyers responsibility.

FEEDBACK

PLEASE leave feedback once your item(s) have arrived and you have checked your order. Then We will know your item has arrived safe & sound and you are happy with your purchase from A Windy Place...and We will leave positive feedback for you as well...Which is the final phase of our Ebay transaction.