Shipping From Melbourne . Tracking Number Provided

Please Give Us A Positive Feed Back If You Are Happy With Our Products & Services

      

For iPhone SE/6/6S/7+/8+/7/8/X/XR/11/12/13/14/15/Plus/Pro/Max/mini Otter Defender

PLEASE SELECT YOUR MODEL FROM THE DROP DOWN MENU

Please go GENERAL ABOUT of your device to determine the correct Model!

INCLUDE

1 X  CASE

• • DELIVERY

    1. We use Australia Post & rely on them for delivery Australia Wide.

    2. We aim to dispatch all orders within 24 hours of payment being received to ensure the fastest possible delivery to you!

    3. Once the order is lodged with Australia Post we have no control over delivery times, for information regarding delivery and estimated delivery times please visit www.auspost.com.au.

    4. All Parcel Post and Express Post delivery options will include a tracking number to enable you to track your order here http://auspost.com.au/track/track.html

    5. Orders that select ‘Standard Delivery’ as the delivery method will  include a tracking number

    6. Please allow up to 3-9 business days from the date the order is marked ‘posted’ for your order to arrive before contacting us, this allows for any unforeseen delays with Australia Post.

    7. Please note that whilst we do our best, we do not guarantee delivery of any order within any specified time period.

     

    CONTACT US

    1. Please feel free to contact us at anytime through the eBay ‘My Messages’ feature

    2. We are unable to respond to any other form of messages, this includes notes during checkout or comments in your paypal payment. Please use the ‘My Messages’ feature to contact us with any queries in regards to your order.

    3. We do our best to respond as quickly as possible, however please allow 48 hours for a response.

     

    FEEDBACK

    1. We appreciate your Positive 5 star feedback, please note that all of our Positive feedback is automatically left as soon as it is received to indicate to us that the transaction has been successful.

    2. If for any reason there is a problem with your purchase please contact us to allow us the opportunity to address the matter as promptly as possible and earn your Positive and 5 star feedback.

     

    RETURNS ( please keep the envelop just in case you want to return the item)

    1. We are happy to accept returns within one day of receiving. No question asked

    2. The buyer is responsible to return the item to us for inspection or provide evidence of their claim.

    3. We reserve the option to either issue a replacement or refund the purchaser.

    4. Please note that we do not provide a return service for situations that include but are not limited to:

    • Incorrect size selection

    • Misuse