Pease read description before you purchase, or contact seller if you have any questions before purchase. 

Keep an eye on the weather! For a safe delivery, please review the local forecast for the next 7 days. Remember to include warm packs for temperatures below 33°F and ice packs for temperatures above 82°F. Don't worry, warmer and ice packs are available in my shop!

• Priced for one LIVE LAND GARDEN SNAIL, Discount available for volume pricing.
• Photos are for advertising purposes, you will receive a similar snail in a variety of brown colors instead.  with pattern or no pattern, Body color maybe lighter creamy gray or darker gray. 
• choose the size you want from the drop down option. 
• These snails are strictly sold as pets and for educational observation purposes.
• For packing Shipping and return questions, pls continue to read:
  
  * Expedited Shipping Only * Live Arrival Guarantee!
  * While ordering other snails from my shop, add them to your cart and then request an invoice for combined shipping. *
  * Per Ebay's requirement One-day shipping option is available *
  * when shipping in high heat over 75 degrees, please make sure you purchase my icepack! *
  * If your location is below 33 degrees. You can easily purchase this shipping warmer add-on from my store. https://www.ebay.com/itm/325889713640 
  * we don't ship above 90 degrees nor below 5 degrees! Your understanding and cooperation are greatly appreciated!*

How we ship snails safely?

Shipping live garden snails during the summertime require careful consideration to ensure their safety and well-being. Here are the safest methods of shipping we can provide:

* Moisture environment: we added dampened, non-toxic substrate (moist paper towels) to the snail container to maintain humidity and prevent dehydration. We also include some leaf litter in the container, this will provide a food source and a familiar environment they get used to. 

* Ensure proper ventilation: There are small air holes included in the container, allowing for adequate airflow without compromising the security of the snails.

* Double packaging: The snail container is inside a cardboard shipping box, with a breathable Honeycomb Paper Cushion, This extra layer can provide additional protection against temperature fluctuations. 

* Additionally, In extreme heat whether we will include ice packs or gel packs to maintain a cooler temperature during transit. But this will be an additional cost to the shipping, summer shipping cost is slightly higher than other seasons.

* Expedited Shipping option: the buyer has the option to choose express or priority shipping options to ensure the snails spend the least amount of time in transit, reducing their exposure to extreme heat.

* Timing: We plan shipment carefully to avoid extreme temperatures. always ship the snails early in the week to minimize transit time and reduce the chances of them being exposed to excessive heat over the weekend. 

* The recipient can track the package's arrival date and time. Request that buyer be available to receive the package promptly to minimize the time the snails spend in transit.

* Weather monitoring: I will keep an eye on the weather conditions at both the origin and destination locations. If extreme heat is expected along the shipping route or at the destination, it may be best to postpone the shipment until more favorable weather conditions arise.

HAVE QUESTIONS AFTER YOU RECEIVE YOUR ORDER? CONTACT SELLER FIRST!

• It's essential that you inspect your items immediately upon receipt. 
• The snails might arrive in a dormant state, with their flesh retracted inside the shell. To wake them up, just give them a brief rinse with a gentle stream of water for a few seconds. It's important to remember to always cleanse your hands with soap and water after any contact with the snails.
• If there are any concerns, kindly reach out to me before leaving any feedback. I'm committed to doing my best to resolve the issue. In the unlikely event that a snail arrives deceased, a clear, close-up picture needs to be provided to me within four hours of delivery for a replacement to be sent.
• The snails are intended to be purchased as pets or for educational use. By buying them, you are agreeing not to release them into their natural habitat without consulting your State's Department of Agriculture first. If for any reason you can't continue to care for them or if unexpected or unwanted offspring develop, please get in touch so we can arrange their return.