Please
read the following before purchasing.
We use
E-bay`s stock photos if there isn`t any significant damage to the products?
covers or packaging. If there are any major flaws to the products cover or
packaging, we will upload additional photos.
E-bay estimated delivery times
are just "estimates". I assure you that we will ship all our
items the next day. We make two trips to shipping facilities every day. If
an item is purchased after 12PM EST on Friday, it may not ship until Monday
morning. We will provide you with tracking and if you don?t receive your item
in a timely fashion, please contact us and we will track and update you
daily until package is delivered. We are also buyers, and we know how
frustrating it can be when a package is late.
All Videos, CDs LPs,
magazines, and books are shipped Media Mail. If you wish to upgrade delivery
service after purchase, the additional cost is your responsibility.
Insert: Is any additional promotionals, brochures or ads
that came with the DVD when first purchased. Some buyers ask if these items are
included so we started to include Inserts if they are included in our
descriptions.
From time-to-time discs may pop loose from clip during shipping. We do
our best to keep this from happening. On used discs we may add tape to help
secure discs in place. We package our items very well and rarely receive
complaints about packaging. All used videos are cleaned and
sanitized before shipping. We do not buff scratched
discs. If a video has deep scratches, they are discarded.
If by chance you
receive a defective or broken product, please allow us 48 hrs. to
respond to your complaint.
Return Policy: You
have 7 days to submit a return request for any defective or damaged product. We
will review the buyers purchase history and feedback
before approving any return request. All Item must be returned for
inspection before a refund can be issued. Once the item is returned and
inspected, we will then issue a full refund + plus return shipping if we determine
the item is what we sent. We do video all packaging & labeling.
DVDs Blu-Rays and CDs may
pop loose from the cradle during shipping. Unfortunately, there is nothing we
can do about the shippers handling of our items. We go out of our way to make
sure that all shipments are well packaged and we make sure that all previously
viewed or audio items are secured. We may tape or use Styrofoam popcorn or
both.
If you
decide you want to cancel your order after ordering, please not only
submit a request to cancel but contact us directly. We try not to let orders in
the queue more than two hours. Once we drop an order, it is processed. Meaning
cancellation requests may not go through. By contacting us directly may
keep an order from shipping.
We proud ourselves on making things right with
any customer who has a problem with any of our products. We just ask you to be
patient while we fix the discrepancy. If we are showing away, we still
read and reply to all messages.
Thank you for your business.