Returns and Refunds
You must contact us within 14 days of the parcel being marked as delivered by the local courier service.
Please note returns costs are covered by the buyer.
Your refund will be issued using your original payment method.
I received a damaged or faulty item:
Whilst we hope this never happens, if you have received a faulty or damaged item upon delivery, please contact us immediately.
1. Message us via EBay messages
2. Attach a photo of the faulty, unworn, item received within 7 days of the tracking marked as delivered
Please note: This policy specifically applies to faulty or damaged items received on arrival, that are unworn and within 7 days of the parcel being marked as delivered by the local courier service. This policy does not extend to items after being worn or after this time period. An item is not determined to be faulty if damaged in the course of being worn.
I received the wrong items:
Sorry about that! If we accidentally sent you the wrong order or item(s) please Message us via EBay messages immediately. Please include your order details and an image of the entire order with its original shipping label and packaging.
Free 'GREEN' shipping
Our goal is to be able to offer you the best quality at affordable prices, as well as FREE standard shipping. While standard shipping is a little longer than express, it has a lower the carbon footprint and impact on the environment.
