Payment must be received within 7 days after auctions ended.
United States | United Kingdom |(About 12-18Days)
| Australia | Canada | (About 15-30 Days)
| Germany | Austria | Switzerland | (About 15-35 Days)
| France | Italy | (About 25-35 Days)
| Other | (About 25-45 Days)
If more than 40 day, you don't received the item, please contact me
100% money refund or free exchange,if you were not pleased with it
Free exchange or resend,if it was damaged or lost on shipping way.
Please don't leave negative or neutral feedback,if any problem with my product,
you should contact me first,i am sure everything could be solved by communication.
After transaction completes, we greatly appreciate a positive feedback with a high rating. In order to reward our consistently efforts of providing excellent customer service, please kindly rate our feedback performance with high ratings in these 4 specific aspects: item as described, communication, shipping time, and shipping and handling charges.
(1).We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description.
(2). All returns - defective or otherwise - have to be preauthorized. Please contact us to get an authorization and returning address before sending the item back.
(3). In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund . We will be responsible for the postage of replacements.
(4). Replacement will be made upon receipt of the returned item.
We are transnational corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.
(1)If there's any problem, please do not hesitate to contact us by ebay message, we will reply you within 1 business day. (not include Public holiday)
(2)Work Hours: 9:00 a.m. to 6:30 p.m.(GMT+8)of Monday to Saturday
And our office is closed on Sunday and public holidays
We apologize for the late reply during the holidays
(3)If you don't get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails. Please add us in your contact and email us again.
(4)Your feedback means a lot for us, so dear friend, pls do not leave us negative feedback before you send us letters about your problem!
