Shipping Policy
We use trusted freight carriers for safe and timely deliveries. For the most accurate tracking of your freight shipments, we recommend visiting the carrier's official website. Once your order is shipped, you'll receive details about the freight company responsible for your delivery and the tracking information to monitor your order's progress.
Delivery times vary based on factors like shipping method, distance, and carrier schedules. We'll provide an estimated delivery window when you order. While we aim to meet these times, unexpected issues can sometimes cause delays. Contact us for updates.
Return & Refund Policy
We are dedicated to providing exceptional service and support. If you need to return an unused product purchased through our eBay store, we've made the process straightforward and transparent to ensure your peace of mind.
- Purchase Source: Returns and refunds are available exclusively for items purchased directly from our eBay store.
- Restocking Fee: A 15% restocking fee may be applicable to returned items, unless the product is defective.
- Return Window: Initiate a return by contacting our customer service within 30 days from the shipment date.
Requirements for a Refund
To ensure a smooth return process and eligibility for a refund, please adhere to the following guidelines: