1. We will arrange shipping for you within 2-3 Days after payment cleared except the holidays.
2. We always send the item to the address you give us on PAYPAL . If you have changed your address, or want us to ship to another address, please change to the new address when you pay us with PAYPAL, otherwise we will not be responsible if the package is lost.
If you have any quality problems, you are not pleased with the purchase, please contact us through email so we can start the return process. We offer a FREE standard shipping policy for all orders. After receiving an order, we ask that customers contact us within 30 days- if any item needs to be returned or replaced for whatever reason we will be happy to assist you. The quicker you can inform us about your order, the quicker we will be able to resolve the problem.
For most cases, we are prepared to offer money back or item exchange, as per to request of our customer. The buyer pays for return shipping.
If there is some problem about the product, please take communication with us before leaving neutral/negative feedback or opening eBay/PayPal case, we will do our best to resolve your problem.
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference; we may not be able to reply your emails immediately. Please allow 24 business hours for us to response.