At Ojewellery we are an independent UK jewellery design and retail business. From a humble kitchen table start up, ongoing business growth means that our product range and the level of service we are able to offer continues to evolve. With the support of a fantastic dispatch team we are now providing reliable same day dispatch every working day of the year. We are open seven days a week and often dispatch on Saturday and Sunday.

All jewellery in the Ojewellery store is photographed and where possible video produced inhouse. Every product is weighed and dimensioned in preparation for being on our site, our aim is to provide as much information about our items as possible to ensure the item you receive is as you expect. Each product is hand inspected by a member of our team, carefully wrapped and secure stored ready for rapid dispatch.
We go to great efforts to ensure that every item you receive meets your expectations. Dedicated to providing exemplary customer service, you can rest assured that, from the online support team through to the pickers on the warehouse floor, your order will be handled with care and looked after every step of the way.
As a conscientious company we are aware of the moral and ethical issues that surround the manufacture of jewellery products using precious metals. We therefore make every effort to ensure that all our suppliers operate to similar standards and where practical are able to trace raw materials back to their origin.

UK delivery is fast and free Postage cut off for same working day dispatch is shown at the top of the listing blow price against the sub-heading delivery. Items are shipped Royal Mail 24 unless specified Royal Mail Special Delivery next day guaranteed by 1pm (typically items over £300). Royal mail 24 items generally arrive next working day but may take longer depending on your location and how busy the sorting office are. This is a barcoded proof of dispatch and proof of delivery service. If you live in a communal building/ have delivery security issues, please select other courier 24 and your item will be sent royal mail 24 with signature required on delivery. If you require guaranteed next day delivery please select the special delivery upgrade option. Special Delivery items require a signature on delivery and will arrive next working day before 1pm with the exception of a few harder to reach locations. An up to date list of postcodes for these locations are available from royal mail.

Our standard returns policy is 60 days Changed you mind? Just carefully repackage and let us know before posting back so we can keep an eye out for your return and refund on receipt. Something not quite as you expected? Please use eBay messaging to make contact. You can find the contact us link at the top of any of our listings or within your purchase history when you select the purchased item. If you would like to discuss a replacement or exchange of an item please use the reason 'other' to make contact and we will make arrangements.

Our customer service is available 7 days a week and we will get back to you as soon as we can usually within a few hours. On rare ocassions a response make take upto 24hours Looking forwards to hearing from you!

We are always happy to hear from you. A contact us link is available in the header bar towards the top of this listing. Please feel free to contact us for any questions, requests or further information.