Shipping
*Economy : ePacket or Small Packet (with Tracking)
*Standard : EMS or FedEx or DHL (with Tracking)
Please keep in mind that international shipment has possibility of your item can be delayed, damaged, lost or missing.
We are not liable for the reimbursement for any damages sustained and for missing items in transit when buyers decline a tracking and insurance shipping method.
We strongly recommend you to choose insurance and tracking option to protect your items.
Please choose standard or expedited shipment for tracking information.
[ Handling Time ]
Your order will be shipped within 5~10 business days (excluding Saturday, Sunday & Japan's Holiday) after the payment is confirmed.
(excluding pre-order and special order items)
Terms of Sale
Thank you for coming to our shop!
We are Japanese seller living in Japan.
Deliver from Japan!
All items in our shop are 100% genuine!
[RETURN POLICY]
*If you don't like the item. Ordered the wrong item.
You can return most items to us within 30-days of the date you received the item for: A refund minus a 20% restocking fee, the shipping you originally paid will not be refunded. Certain items cannot be returned. (check 'policy' tab of each product) We are NOT responsible for the shipping charges to get the item back to our location. An item returned without its original packaging will incur a $35.00 (or more) fee, which will be automatically taken out of your refund amount.
*If we made a shipping error. Sent you the wrong item.
If we sent you the incorrect item, we will pick up the incorrect item at our cost, and have the correct item sent out at our cost. Click the order to open the details of the order, scroll to the bottom and fill out the 'Create Return Request' area. In the 'Comments' section please tell us the model # of the incorrect item you received. If you do not include this info it will delay your request.
International Buyers - Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.