Warranty: 12 Months - Starts from date of order.
1. Return without reason: All logistics costs incurred for unreasonable returns shall be borne by the distributor, and the returned goods cannot affect the normal secondary sales. The product must be intact, including complete packaging, without damage to the appearance, etc., and the full amount will be refunded after
our company receives and confirms .
2. Damaged upon arrival: When the customer receives the product and finds the product damaged or malfunctioning, please report it to our company within 7 days. After our company receives and confirms it, we will refund the full amount and bear all the logistics costs; more than 7 days will not be regarded as the category of immediate damage upon arrival. Normal after-sales quality problem processing, the time is 7 days from the actual delivery of logistics information.
3. Quality issues:
(1) If the logistics information is delivered within 7 days, due to product quality problems, we will refund the full amount after receiving the
confirmation and bear all logistics costs.
(2) More than 7 days, within 12 months (battery, motor, charger, controller, instrument warranty period is 6 months),
The buyer is responsible for the delivery cost in the case of warranty cases. The product is sent to Poland for repair or exchange.