This item has worked very well and was super dependable. I needed new cartridges and as I was lifting the color cart lid I exserted too much pressure and broke the CD laser locator Shown on one of the pics. Microboards has the new HP print head kit which it needs. It was $350.00. Its not a benefit for me to absorb 350 + 120 in roundtrip shipping although I know it would keep working. So if you want a great printer or you have a PF-3 and need some parts- you have every part except the print head.