Shipping: 

• Orders will be dispatched within 1 working day.

Warranty and Returns:

• Unless stated all items are supplied with a 12 month return to base warranty.
• If you change your mind about your purchase, you may request a return for refund within 7 working days from receipt of your order.
• If you receive an item that is incorrect or faulty on first use, we will cover the cost of returning the product to us for replacement or refund.
• If a product develops a fault in the warranty period, please contact us for diagnostic help and returns if required.
• All returns must be authorised before being sent back so that the return is received at the correct address and can be dealt with by our returns department in the most efficient manner.
• Please contact us by eBay messages to receive authorisation for all returns. During that process you will be issued with an RMA number.
• Please ensure any item returned is sufficiently packaged as items damaged in transit not reported before return will invalidate your warranty.
• Please obtain a proof of posting if using Royal Mail. Please put your own return address on the back of the package in case there is any problem delivering to us.
• Please ensure the parcel you send back has the RMA number clearly marked on the outside of the package.