Hello
and welcome to my shop,
Visionaries Leoric helmet part.
Happy
bidding.
If
you require any more photos or have any questions then please send me a
message.
Please
study all photos carefully as they form part of the description. You will
get the item shown in the pictures (unless it is a multi-listing then you will
get a similar item).
We
post as fast as we can. It?s usually within 24 hours but we state within 3 days
on eBay in case work or anything else causes any delays. Most of my U.K.
postage is by Royal mail! (The eBay shipping programme will use different
couriers after I have sent the item to their U.K. warehouse).
I
have collected vintage toys for years and they hold a special place in my
heart. I really enjoy buying and selling and being part of the vintage toy
community. Please follow me! I do toy reviews on toys that I collect and sell
and this will be on my YouTube channel. Let me know if you have any websites or
vintage toy accounts and I will happily have a look and follow. I love looking
at other people?s pictures and videos of vintage toys.
International
bidders PLEASE email before you bid or read the below information about
international postage.
International
Shipping:
I offer international shipping through the eBay
Global Shipping Programme. eBay sets the postage price and I cannot see it.
eBay take the money for this shipping not me! I cannot control combined
shipping through the eBay shipping program but it may be best to buy items at
the same time to get the combined rate through eBay (again I have no control
over it!!). For combined international shipping It seems best to add
items to your shopping cart and then purchase- laptops/ PC?s seem to work
better than the app for this.
Once an item is purchased with the eBay Shipping
Program as postage I cannot change the shipping service.
I offer Royal Mail tracked shipping on many items.
If this is not present on a listing just message me as I may be able to offer
this. I am aware that eBay global shipping is sometimes priced quite high-especially
for small items.
Any import tax into your country would not be
included on items sent via Royal Mail and you would have do your own research
on this.
I BUY TOY COLLECTIONS:
· Selling
toys? Please get in touch and I will happily make you an offer!
SMALL
PRINT!
MY
LISTINGS
·
If there is not a 'Buy It Now' price
listed, I do not have one so please do not ask
·
I prefer it if payments are made within
24 hours.
·
Photos are usually of the exact item
you will receive unless I have multiples of the item which will show on the
listing. If I have multiples of the item, you will get the one I consider to be
in best condition
·
Figure stands are not included unless
stated in description.
·
I am happy to answer any questions that
you have. If you are not sure of anything, please ask.
·
Most of my auctions end on Sunday.
·
I take all of the pictures myself.
Please do not use my pictures without my permission.
·
If you are dishonest, rude or abusive
you will be blocked from bidding on future items.
PRICE
MATCHING OR BEATING:
·
If I can, I will price match or beat
similar items on eBay!
·
However, with vintage toys there is a
lot to think about such as condition and completeness so please bear this in
mind and compare like to like.
·
I include postage and packing in most
of my items. I also pay over 10% of the end price to eBay along with their
transaction fees. I have to pay for packing materials, I have to pay monthly
fees to eBay and I also have to pay tax to HMRC! Please consider this when
making offers.
·
If an item of mine is the cheapest on
eBay and you still try to make low ball offers you may be ignored or your offer
will be declined.
PACKAGING:
·
I realise that the items I sell are
collectables and mean a lot to people. I always wrap professionally with bubble
wrap and boxes or padded large letter envelopes.
·
If I send a delicate small item in a
large letter, it will be wrapped in folded cardboard too
·
If I send a vintage boxed item the box
will not have new tape stuck to it to close it! I know how annoying it is when
that happens!
·
I do my utmost to ensure items arrive
in the condition you expect them.
·
I aim to only use Royal mail as they
have a much better reputation that some couriers.
·
If the item is too large for Royal Mail
I will use another reliable courier.
POSTAGE:
·
I have a Royal Mail Business account
and they collect from me nearly every day except Saturdays and Sundays.
·
I try to post as soon as possible. I
aim to post within 24 hours but work may sometimes affect this. I sometimes
work long hours at short notice.
·
I say that items will be posted within
3 days on my eBay account to be safe.
·
If there is a delay for any reason, I
will do my best to message you and keep you informed.
·
For large items I may need to use other
reliable couriers.
·
If you need your item on a specific
date, please let me know before bidding or buying to ensure it is
possible. I always do my best to help out.
·
If you are away or out and would not be
able to sign for an item please let me know. If items are returned to me I
would expect the customer to pay for a second postage attempt (if they have not
advised me they are away or cannot sign for an item).
·
If you want to upgrade postage for the
item to arrive quicker let me know and we should be able to sort something out.
·
For a lot of items postage is free. If
I put postage on an item I take into account where the item is going, how it is
wrapped (I have to buy packaging, boxes, labels, paper, ink etc.) and when it
will be delivered. If you are not happy with postage cost, email me to discuss
it.
·
I am happy to combine shipping where
possible but have no control over this when items are sold with the eBay
Shipping Program.
·
Bank holidays can sometimes mean no
postage collection as post offices close and this can cause delays.
·
Strike action by postal workers will
cause delays and I have no control over this.
·
If you are worried you item has not
arrived or has been lost let me know and we can try and sort it out. Royal Mail
does not allow claims for lost items until 10 working days have passed. I would
ask that you at least wait that long.
INTERNATIONAL
POSTAGE:
·
International bidders are welcome to
bid or buy. I use the eBay Global Shipping Program (GSP) for international
postage. eBay receives the money for international postage in this case. I
cannot see how much they charge on my listings.
·
They should offer you the option to
combine postage if possible. It is best to buy items at the same time for the
best chance of eBay combining shipping.
·
I do not have control over GSP and
combining shipping. International bidders please always contact me before
bidding/ buying if there are any issues with this.
·
I cannot change the postage method once
an item is purchased using the eBay Shipping Program.
·
I can sometimes offer a Royal Mail
tracked estimate, but postage varies from country to country and there may be
import tax for you to pay. eBay takes a percentage cut of any postage cost I
add! Therefore, in some cases it may seem a bit higher.
·
Due to the risk of items going missing
I am only willing to post tracked and insured to international countries.
·
I cannot state that purchased items are
worth less to avoid customs duty as this is illegal and I would not be insured
for any loss or damage.
·
International buyers! If you do not use
the eBay GSP then customs duty will be your responsibility, please do your
research before bidding!
ITEM
DESCRIPTIONS:
·
I try to be as honest as I can in item
descriptions and provide as many photos as I can. If you have any questions
relating to the photos, please contact me before bidding. I may be able to send
you more or add more to the auction.
·
I sell old toys and sometimes the toys
have wear or damage. I will always try to describe any imperfections.
·
I would never intentionally sell
something that is damaged without describing it or photographing it.
·
I am human and will sometimes make
mistakes. I am very honest and will do my best to remedy any mistakes.
·
I do not sell reproductions of vintage
toys or reproduction parts.
·
My home is smoke and pet free
MISTAKES/COMPLAINTS
·
I am human and may sometimes make
mistakes (it is quite rare but it happens!)
·
If you receive an item and there is an
issue with it, then please just contact me and I will do my best to resolve it.
·
It is more than likely an honest
mistake that can be resolved between us.
·
Please do not leave negative feedback
before contacting me as most problems can be resolved fairly easily.
·
Any rudeness or dishonestly will not be
tolerated. If it happens you may be blocked from buying from my store.
·
No drama! I am not a fan of drama so
please just reach out to me and we will sort most issues out in an amicable
way.
NO
REPRODUCTIONS:
·
I DO NOT SELL REPRODUCTION ITEMS.
·
I only sell vintage toys and will not
sell reproduction items
·
I use trusted websites and tests to
make sure items are original
CANCELLATIONS:
·
If you cannot pay or there is a problem
then please email me! Please do not just ignore the fact that you have agreed
to buy an item and then not pay. I can just cancel it and it is not a big
issue!
·
eBay will automatically start a
non-payment claim if items are not paid for so let me know if you want to
cancel! If you don?t then you risk having a non-payment marked on your eBay
account
FEEDBACK:
·
Feedback is really important to me. I
always do my best to provide a good service. If there are any problems with
your order then please contact me first, so I can try and resolve the issue
rather than leaving negative or neutral feedback. I am only human and will
sometimes make mistakes!
·
I will always do my best to keep
customers happy
·
If you are rude or abusive you will be
blocked from being able to buy from my shop.
·
If you have a positive experience then
please leave positive feedback. If you leave me positive feedback then you
should get automatic positive feedback left by me.
·
Please notice that I have 100% positive
feedback so bid and buy with confidence!
NEW
LISTINGS:
·
Follow me as a seller and you should
get updates with our new stock
·
I am always adding more items to my
eBay shop
·
I have lots of spare items and
accessories. Email me if you are after anything specific as I may be able to
help!
MY
PICTURES:
·
I take all of my listing pictures
myself
·
Please do not use my pictures on eBay
or anywhere else without permission.
DISHONESTY
AND FRAUD
· Any
instances of dishonesty and attempts of fraud will not be tolerated and (if
appropriate) will be reported to the persons local Police no matter which area
or country they are from. You will also be blocked from buying from me and reported
to eBay.