Payment
Payment can be made immediately
after you have confirmed your purchase via PayPal or Credit Card.
For PayPal account holder, you can pay directly on eBay by clicking on Pay Now
button. You’ll be prompted to enter your PayPal account information. We only
accept payment through PayPal or Credit Card payment via PayPal.
After purchasing, an email with checkout procedure will be sent to your eBay
registered email address outlining your checkout procedure. All payments must
go through the eBay checkout.
Payments are expected within 3 days after winning/purchasing, and we only ship
out the item after the payment is clear. During this period, you can purchase
as many items as you like from our store and do combine payment and get combine
shipping discount, if any.
Once checkout is completed, we reserve the right not to include other items
with different checkout as we start to process and fulfill your order as soon
as checkout is completed.
If you can’t use the Pay Now button or you decide to use PayPal after you
complete Checkout, here are the steps:
1. Go to PayPal and Login
2. Select Send Money
3. On the Purchase sub tab, select eBay Items
4. Kindly drop us a note in My Message
If you have any questions or special request, please contact us before buying.
Shipping
We normally pack your purchased
items with proper cushioning materials to ensure the safety of the products.
For special packing requirement, please add detailed instructions in Note
bracket before completing the checkout.
Our handling time is usually 3 business day after clear payment. In some, but
rare, occasions when we are unable to commit to 1 business day, we will provide
you the prompt update via My Message.
Suitable shipping option can be selected and confirmed before completing the
checkout as follows:
Import duties, taxes, and charges
are not included in the item price or shipping cost. These charges are the
buyer’s responsibility. Please check with your country’s customs office to
determine what these additional costs will be prior to buying. For details,
please check out International Shipping and Customs.
Term of Sales/Exchange
Return can be accepted within 30
days after the estimated delivery date and the item must be returned at the
original condition including the packing or otherwise upon mutual agreement.
Since our business and our products are located in Thailand, we do follow
eBay’s guideline for Cross Border Trade Return Process as follows.
Step 1: Buyer files return plus giving reasons of returns. Product pictures are
required to upload onto the system.
Step 2: We have up to 3 days to review the details and arrange the most
appropriate return solution for Buyer.
Step 3: To return the original item(s) back to us, kindly upload the tracking
number onto the system.
Step 4: Once the item(s) arrive us safely and are inspected, we will issue a
refund back via PayPal.
Customer Service
If you have any questions regarding
your purchase, please feel free to contact us using "Contact seller"
at your purchase history. We strive to reply to all emails within 24 hours.
We strive to have 5 over 5 stars eBay Detail Seller Ratings, and your
satisfaction is our top priority. So please let us know if you are not
satisfied with any of our product or service before leaving negative/neutral
feedback or open any dispute. We are willing to find an amicable solution for
you. Your 5 over 5 stars DSR will enable more buyers to enjoy our good quality
and worth-buying products from us.
If you have any questions or suggestion on our customer service, please contact
us.