For a long time there has been a call for a compact Reverse Osmosis System to suit installation in areas with limited space or caravans.
In the past we have discouraged these system from being installed because of excessive vibrations and the potential for leaking (or damage) to components.
Instead we have recommended using portable RO's that are not used inside but rather outside where water overflows etc can't cause any damage.

The call recently has been for RO's to be more more compact and fully automatic which means they need to be a permanent fixture (installed).
Modern connectors and quality component now make it possible for this to become reality. We have done away with the removable screw off housings which were notorious for vibrating off in transit.

We have replaced them with fully sealed inline filters, changed all the connectors from screw jaco style to push connectors so they cannot work loose, then made some healthy changes to the finished product.

As you read through the features I'm sure you will agree that finally technology has permitted us to offer a safe (dry) method for producing reverse osmosis water automatically and safely in the confines of your caravan / motor home.

1/ Dimensions

Weight 1.59 kgs (Dry) 
Length:  34cm   
Compressed width: 15cm  
Tank height: 34cm 
Tank diameter: 23cm

2/ pH neutral final carbon filter Exclusive! 

This is a new feature to our RO range. We are all aware that RO water can be, and often does produce acidic water, this is when the pH of the water is lower than 7 pH.

This filter is the final stage before drinking and combines the benefit of coconut carbon for taste and odour with pH neutralizing calcite marble, a natural store that raised pH as the water passes over the stone. From this we can guarantee you safe pH neutral fresh healthy water.

3/ Magnetic Treatment

On the way from the final carbon filter the water passes through a negative magnetic field which activates the water for further health advantages. This has been used in our 6 & 7 stage system for years with rave reviews and stories of great health advantage from people with all sorts of health inflictions - from arthritis to cancer sufferers. An important factor in health and well-being is water consumption, and the fact is that if the water is fresh and clean, people will drink more of it.

Negative Magnetic Treatment

We are the leaders in Magnetic Water Treatment System in Australia, exporting our Fluid Reactor Magnetic Systems to 8 countries around the world. 

We have not promoted or actively been involved in the Health Industry because of our commitments to our core Water Treatment and Filtration business. However, once again we have been encouraged to build and supply negative Magnetic Water Treatments for human consumption and the evidence has been overwhelmingly positive.

Magnetic energy is widely used in Water Treatment and we helped pioneer this technology in Australia. This inevitably led us to develop and supply a technology called negative defusing technology, meaning that when put it in reverse it activates negative energy into drinking water. 
So many customers have benefited from this technology, reducing the symptoms of kidney stones and calcification of the arteries, along with so many other advantages in drinking negatively charged water.

4/ Compact Compact Compact !!!

We have made this system as compact as possible given the futures it offers it's a fantastic space saver. The tank has been reduce from 12 lt to 8 lts. It's made of steel so it's impossible to damage, just be sure you have it appropriately secured, as undoubtedly if it's full of water it will pack a punch if it gets loose. We called the system the compact for this very reason, we recognize the importance of space saving in this environment.

5/ Competitive

Just because it's small doesn't mean it produces a less effective result, in fact quite the opposite. The membrane used in this system is probably the most successful ever made. The results with this system will equal of better that of any other system on the market for any amount of money you might decide to spend, so we we are confident to stack this Compact system against anything on the market.

6/ Low Pressure Membrane

Probably the most successful membrane ever made. Most membrane including those used in our 6 & 7 stage system only function from 40 psi upwards. In a van situation this means your pump may be working over time cutting in and out . Also many low pressure pumps have trouble maintaining a high enough pressure to make standard membranes work effectively.

The 13-3LP Low Pressure Membrane has been purpose built to operate in low pressure situations from 20 psi to 120 psi. It's the Commando of the membrane world if you like, Because of the extra cost of these membranes we don't use them as our mainstream membrane. However they are purpose built for this particular application and well worth the extra few dollars.

7/ Drain valve

We have been researching and working hard of eliminating the waist waist water from RO system. Even though waist is a fact of life with RO we have managed to reduce waist to 50/ 50 (variable) The drain valve we use is a 200cc valve which helps keep back pressure on the membrane and reduce wastage. Most competitor systems use valve varying from 250 - 400 with a waist ratio fro 2 -1 to 6-1.

8/ Back up service

We build the RO's we market them we service them  we know them inside and out, contact us if there are any issues.

9/ Water production

at a constant 45 psi you could expect to produce about 8.30 lph , the bottle holds 8 lts so as soon as you extract water from the tank it automatically begins producing and refilling the tank

10/ Service life of cartridges

1st Stage - Carbon. Replace every 6 months  
2nd Stage - Membrane. Replace every 3 - 5 years, (pending water quality)
3rd Stage - Carbon Neutralising Cartridge. Replace every 12 months

Note:  We realize also that holiday makers come and go , several weeks on the road and several back home so considering the small size of the Compact RO , it's possible to disconnect the system while it's not in use, store the complete system in the fridge ready for the next outing, this will extend the life of the carbon cartridge.

RO Performance:

Inorganic Organic Rejection Aluminum 98% Adrazin Over 98% Arsenic 98% Aldrin Over 98% Benzene Over 98% Barium 95% Chlorine Over 98% Cadmium 95% Chloroform Over 98% Calcium 98% DOT Over 98% Chloride 95% Dichlormethane Over 98% Chromium VI 98% Endrin Over 98% Copper 98% Fluoranthene Over 98% Fluoride 99.9% Herbicides Over 98% Iron 98% Lindane Over 98% Lead 98% Methoxychlor Over 98% Magnesium 98% PCB Over 98% Manganese 98% Pesticides Over 98% Mercury II 85% Perchlorethylene Over 98% Nitrate 90% Phenole Over 98% Potassium 95% Tannic Acids Over 98% Selenium IV 95% Toxaphene Over 98% Silver 98% Trichlorethlene Over 98% Sodium 95% Trihalomethanes Over 98% Strontium 98% V.O.C.'s Over 98% Sulphate 98% Total Dissolved Solids 95% Zinc 98%

Postage & Handling

As part of our offer of Free Shipping Australia-Wide, FSA reserves the right to select the most cost-effective courier to effect delivery of the product to you. If you require an item on an urgent or express basis, it is your (the buyer's) responsibility to contact us directly by telephone prior to purchase, in order that we may quote you the options available for express delivery to your nominated address. Express shipping is not included in our offer of free shipping - this service will come at an additional cost payable by you, the buyer. 

All orders will be dispatched within 1 business day of the order being placed. Orders are to be shipped by one of our preferred freight companies, including but not limited to Australia Post, Startrack CouriersFastway/Aramex Couriers, Sendle, Couriers Please & Border Express OR TNT For Large Orders.

Where possible, please provide your physical address or Work address so we are able to select the fastest and most efficient form of postage. In cases where a PO box, Parcel Locker or any other Australia Post Service is provided, we will have to use Australia Post which has a wider range of parcel restrictions. If you have any doubt about your order or delivery address, please contact us prior to purchase.

Filter Systems Australia enforces strict dispatch protocols to avoid human error where possible. Orders are thoroughly checked and signed off, carefully packed to minimize the chance of transit damage, and then recorded manually into a hard copy dispatch manifest. FSA now uses predominantly electronic labelling and freight services so all orders where applicable will have tracking numbers and daily manifest reports.

IMPORTANT NOTE:

All orders MUST be checked for damage within 48 hours of being signed for as delivered (based on tracking details). If damage is found you must contact us immediately providing photos of the damaged goods, and if possible, the damage done to the carton/box. This 48 hour period is a figure provided to us from our freight companies to approve transit warranty cases. If we are not notified of damaged goods within 48 hours, transit warranty will be void and FSA can no longer take responsibility for damaged goods. It is the responsibility of the buyer to have read the terms and conditions of Postage and Handling and understand the requirements for transit cover on all orders.

Authority To Leave

Please leave us a note on the purchase or message us direct after purchase to add a delivery instruction on your order. We process orders very efficiently so it is important that you contact us quickly so the order is not processed before the note has been added. If Authority To Leave is given by the buyer, transit warranty can be void in the incidence of a missing/stolen parcel. FSA will work closely with the freight company to resolve any disputes or issues with delivery and Proof of Delivery. Only provide an ATL on orders when there is a safe place for items to be left.

Returns Policy

Due to the nature of the products we sell, a strict return policy is in place. We work with food-grade certified materials that must be un-opened and un-used, so as to be able to be re-sold. This policy falls in line with the Australian Consumer Law, which is designed to protect BOTH BUYERS AND SELLERS. 

• Refunds/Credits/Exchanges: Refunds aren't always an automatic right, and under the ACL we don't have to offer a refund if you buy the wrong size/change your mind etc. Under the ACL we are also entitled to place fees/conditions on a refund if we aren't legally required to give you one (i.e. if we offer a refund in good faith). Therefore, based on the terms and conditions of our returns policy and your consumer rights, depending on the situation, you may receive an exchange, refund or credit of equal amount, less a Restocking/Out-of-Pocket Shipping Expense Fee (if applicable), and any other deductions that are relevant.
• 30-Day Returns Policy: Returns will not be accepted without prior approval or after 30 days of the invoice date.
• Wrongly Purchased Items/Changes of Mind Policy: Wrongly Purchased Items, or Change of Mind Purchases may be returned for a merchandise credit, and a Restocking/Out-of-Pocket Shipping Expense Fee (see below) will also apply. This applies to, but is not limited to purchases of products that are:
  • The Wrong Size;
  • The Wrong System;
  • The Wrong Replacement Pack;
  • Due to a Change of Mind;
  • Due to Buyer Error, whereby the buyer has failed to conduct proper due diligence (including contacting FSA prior to purchase in order to clarify the relevant technical specifications, compatibility, requirements etc.) to ensure the product purchased from us is the correct product for their requirements.
• Restocking/Out-of-Pocket Shipping Expense Fees Policy: All returns will incur a 17.5% restocking fee OR an out-of-pocket shipping expense fee, whichever is greater. 
  • This fee is in place to cover the administrative expense incurred in processing the return and/or the out-of-pocket expenses incurred by us in shipping the item to you. FSA may use its discretion to determine the restocking fee. Please note this policy falls in line with the ACL, and is designed to protect us as the seller from losses incurred due to buyer error. This means that you will NOT receive a full refund of the original purchase price - you will bear the cost of shipping the product back to us, and then you will receive a credit equal to the purchase price of the product LESS the Restocking/Out-of-Pocket Shipping Expense Fee and any other relevant deductions. Please refer to our Shipping Policies (below) for further clarification.
  • Low-Value Returns: Please note that with low-value items, sometimes the cost of sending the item back to us may be more expensive to you, than simply keeping the item. For example, let's say you have ordered 3x meters of the wrong-sized tubing for your needs and paid $12.00. If, for example, it cost us $7.69 to send the item to you, and it would cost you $7.69 to send the item back to us, overall you would be $3.38 worse off than if you had kept the item and re-ordered the correct product for your needs (due to incurring $7.69 to send the item back to us, and having $7.69 taken out of the credit/partial refund). 
• Shipping Policies: 
  • Free Shipping Offer: As part of our offer of Free Shipping Australia-Wide, FSA reserves the right to select the most cost-effective courier to effect delivery of the product to you. We make no guarantee as to how long an item will take to arrive due to unforeseen circumstances outside of ours/the couriers' control, including but not limited to: Staff Shortages, Supply Chain Demand, Extreme Weather Events etc. Please refer to the Late Shipping/Express Shipping polices. 
  • Express Shipping Policy: If you require an item on an urgent or Express basis, it is your (the buyer's) responsibility to contact us directly by telephone prior to purchase, in order that we may quote you the options available for Express Delivery to your nominated address, and to organise additional payment for this Express Service. Express Shipping is not included in our offer of free shipping - this service will come at an additional cost payable by the buyer. 
  • Late Shipping Policy: Given that we offer the option for customers to organise Express Shipping with us prior to purchase, cancellations or refunds will NOT be issued on the basis of late or delayed shipping where the customer has opted for our Free Shipping offer. If the item (sent via Free Shipping), arrives late and the buyer wishes to return the item on this basis, the buyer will be liable for the cost of returning the product to us and a Restocking/Out-of-Pocket Shipping Expense Fee will be applicable to the return, as per the listed returns policy line items above. The customer will then be issued a merchandise credit.
  • Free Shipping does not apply to Returns: Whilst we offer Free Shipping, this does not mean that there is no cost to ship the product from us to you, or vice versa - obviously, a shipping expense is incurred each time a parcel is sent from point A to point B. As with all e-commerce operators that offer Free Shipping, the cost of shipping a product from our warehouse to your nominated shipping address is included the price of the product. The offer of Free Shipping therefore only applies to the act of FSA supplying the product to you in the first instance (i.e. upon the placement of your original order), and does not cover the cost of returning the product from the customer to FSA, OR the cost of postage in issuing an exchange where the buyer is at fault or has changed their mind on a mind purchase.
  • Returned to Sender Items: In the case of the buyer being unavailable to sign for the delivery, refusing delivery, or the item being sent back to us for whatever reason, FSA may, at its discretion, pass the cost of the product being Returned to Sender (i.e. being returned back to us), back onto the buyer. Refer to the Restocking/Out-of-Pocket Shipping Expense Fees policy (above).
  • Lost Parcels: If an item is deemed to be LOST IN TRANSIT by the courier and FSA determines this to be the case directly with the courier, the customer is entitled to a replacement product or refund in line with the ACL. In the case of a replacement product, FSA reserves the right to send the replacement product in line with its Free Shipping offer. If you do require the replacement item urgently, please get in touch with our customer service team directly to organise Express Shipping. 
• Product Damage & Product Faults: Any damage to products that are not reported to FSA within 48 business hours of receipted delivery is not covered under our transit warranty. Return shipping is to be paid by the buyer to the address provided by FSA. It is recommended that the customer applies a transit warranty to the return freight item/s, in case of damage.
  • Faults: Should the item appear faulty or doesn’t work as described, you must supply written/photographic/video evidence of the fault to us, so that we may assess whether the unit/item must be returned for testing (if requested). If testing is requested, return postage is to be paid by the buyer. 
    • If the unit/item is deemed to be faulty, compensation will be provided for the postage cost (proof of cost required). 
    • If the unit/item is deemed to be in working order and as described, the buyer will be responsible for the cost of return postage of the product from FSA's premises, back to the buyer. 
  • Minor Damage: Any damages (minor, that can be repaired) will incur a fee, that will be deducted from the total refund which will be equal to the cost of the replacement parts (List Price) and labour charges (if applicable) to repair the system(s). This will be separate from the Restocking/Out-of-Pocket Shipping Expense Fees.
  • Major Damage: Any damage considered to be major and not feasible for repair may be refused and the return request will be void. The customer will be responsible for the return freight or disposal of the damaged unit.

If you have any questions about our return policy, please contact us before purchasing. This will also help to ensure you purchase the correct product that suits your requirements.

General Warranty

Water Filter Systems¹ (Excluding consumables) Manufactured or Assembled² by Filter Systems Australia (FSA) are covered under a 12-month Warranty Against Defects (Manufacturer’s Warranty). This warrants the water filter system to be free from defects in material and workmanship for a period of 12 months from date of sale.

If applicable, FSA may cover the return freight in the form of a re-imbursement after the system has been inspected and confirmed it is a valid warranty claim.

FSA will not cover any labour charge incurred by the consumer for the replacement or repair of a product. The warranty is strictly parts only for the parts supplied by FSA. This warranty only applies to the original consumer of the product and is non-transferable. If you have purchased the system through a re-seller, please contact them to facilitate the warranty on your behalf. All replaced or exchanged parts become the property of FSA.

FSA does not cover the workmanship of the plumber who originally installed the system. Responsibility for damages that occur during installation fall with the plumber.

Qualification for Warranty

As per Australian Plumbing Codes, all filter systems must be installed by a qualified plumber. The consumer is responsible for keeping record and proof of installation in the form of an invoice and/or receipt.

Filter systems must be maintained as per FSA recommendations³ including the use of replacement filters, fittings and components supplied by FSA. Failure to maintain the filtration systems using FSA supplied/approved products may void warranty.

The warranty only applies if the product was used and/or installed in accordance with the user guide and/or installation instructions. This warranty is given in lieu of all other express or implied warranties and manufacturer shall in no circumstance be held liable for damages consequential or otherwise or delays caused or faulty manufacturing except as excluded by law.

Warranties need to be approved by FSA to ensure the product was not incorrectly used, installed or claimed. False and incorrect claims will be pursued at FSA’s discretion including chargeable inspection and transit costs incurred.

FSA does not take responsibility for retaining customer records, it is the consumer’s responsibility to retain all invoices or proof of purchase from the original sale and ongoing maintenance records as proof of upkeep.

Warranty Exclusions

FSA Standard Warranty shall be void if the product sustains damage or failure resulting from

any of the following:

• If your system(s) fails to be maintained in accordance with recommended servicing and as per the manufacturers operating instructions.
• Exposure to unsuitable environmental conditions*.
• Unauthorised or abnormal use or operation.

FSA does not cover the work of the plumber who originally installed the system.

Warranty – Australia

This warranty is given by Filter Systems Australia (Jacknel Pty Ltd ATF The J & N Family Trust). ABN 64 855 305 562 Located at 1/38 Jade Drive, Molendinar QLD 4214

This warranty is provided in addition to other rights and remedies you have under law. Our products come with guarantees which cannot be excluded under the Consumer Guarantees Act.

Blue" Range, Warranty covers burst damage only under pressure, damage sustained from UV exposure over time falls under 'Normal Wear and Tear". This warranty does not extend to a product that has been modified in any way unless with FSA’s expressed consent. The warranty does not cover any malfunction or failure resulting from neglect or use of unauthorised parts and accessories, improper water pressure etc. The warranty does not extend to damage caused by rain, fire, earthquake or other natural causes or acts of nature.

It is expressly agreed that this shall be the sole and exclusive remedy of the buyer stated herein, and under no circumstances shall Filter Systems Australia be liable for any costs, loss, expense, damages, special damages, incidental damages or consequential damages arising directly or indirectly from the design, manufacture, sale, or use or repair of the product whether based upon warranty, contract, tort or strict liability. Warranty is voided if the damage is found to be caused by water hammer, excessive pressure or thermal expansion, as the result of use in conjunction with a water cooler or boiler. The warranty limits Filter Systems Australia’s liability and is in lieu of all other warranties and liabilities expressed or implied. All implied warranties of merchantability and fitness for a particular purpose are hereby disclaimed by Filter Systems Australia and excluded from the Warranty. With reference to other components that are sold separately, these are covered by our 12-month warranty unless otherwise stated by the manufacturer. 

Warranty Procedure

A copy of the original invoice must be presented for any warranty claim as proof of purchase, this limited warranty is void if the product under warranty is presented without the said original invoice. Filter Systems Australia may request that a statement accompany the original invoice, signed by the buyer, setting out the following terms:

1. The name and address of the buyer.
2. The date and by whom the product was purchased.
3. The date and by whom the product was installed.
4. The location where the product was installed.
5. The date and time the product first appeared to malfunction.
6. The nature of the problem with the product.
7. The date and time of any and all loss event/s.
8. The date and time Filter Systems Australia was first notified of the product malfunction.

A failure by the buyer to submit the said statement within 28 days, after such request is made by Filter Systems Australia, will automatically void the warranty. A failure to answer truthfully or to answer in a way that is misleading, entitles Filter Systems Australia to void the warranty and to notify the police in the event of suspected fraudulent conduct. The risk in the product will pass to the buyer immediately upon the product leaving Filter Systems Australia’s premises for delivery to the place designated by the buyer. Filter Systems Australia will retain title to (but not risk in) a product delivered to the buyer until FSA has received payment in full for the product and all other sums owing to it by the buyer. Until such payment, the buyer holds the product as bailee for FSA and may not sell or otherwise dispose of the product unless authorised by FSA. If the product is sold, the proceeds of sale will be placed in a separate trust account pending payment to Filter Systems Australia. The Buyer will store the goods in such a way as to enable them to be separately identified and will keep them insured at its own expense with FSA’s interest noted on any such insurance cover. If the buyer fails to make any payment when due or becomes bankrupt or becomes insolvent, or has a judgement entered against it in any Court or enters into any scheme of arrangement, composition, or assignment or is in receivership or voluntary administration or liquidation, the buyer grants Filter Systems Australia licence to enter any of the buyer’s premises where the product is stored, and without notice, to re-take possession of and remove, at the buyer’s cost and expense, the product in respect of which title has not passed to the buyer.

Warranty is void if the system; is not serviced as per the recommendation OR every 12 Months. Product damage results from water hammer, freezing, neglect or is not installed by a licensed plumber in accordance with the installation plan. The water temperature exceeds 38° Celsius. The system is not installed with an Australian Standards approved Pressure Limiting and Dual Check Valve.