Quick tips on looking after your hair extensions
- Detangle and brush before washing your hair extensions.
- Wash and condition using quality name brand shampoo and conditioner.
- Use a good vent brush when brushing your hair before and after washing.
Hair Care Information
Always use good quality shampoo and conditioning products. This will
enhance the life of your hair extensions and also help them to look
better. Use a good (leave-in) conditioner to keep your hair soft.
Avoid hair products that contain alcohol. Alcohol makes hair dry. Ask
your stylist what would be the best products for your hair. We
recommend you to shampoo, condition and moisturise (very important)
your hair every 2 - 3 days.
The extensions do not receive your natural scalp oils so they need to
have moisture added every wash. If you don't moisturise your hair
extensions they will become brittle and break easily leading to split
and ratty ends. We recommend a good moisturiser for Hair Extensions.
When shampooing make sure your hair is not bunched up or piled on top
of your head. This will tangle the hair. Instead gently wash
vertically in one direction only.
Wash your hair immediately after swimming. If possible avoid getting
hair in salt water as the salt can take all the moisture out of the
hair and it will lead to tangling of the hair. If you do choose to
swim in salt water we recommend you to wash your hair immediately. For
best results use a spray in conditioner after swimming.
You must NEVER sleep on wet hair. Sleeping on wet hair is known to
matte hair which makes it very difficult to keep the hair the way you
want. Just make sure your hair is completely dry before you go to
sleep.
Shipping:
Orders are normally dispatched within 1 business day of receiving payment. You will receive a confirmation email when your order has been dispatched. We ship worldwide!
Customers outside of Australia: Please be aware your country may charge import duties or taxes. It is your responsibility to determine these costs prior to your purchase and pay for them. We do not accept responsibility for any import charges payable.
Return policy:
We offer a 30 day refund or exchange policy. All goods must be returned in the original packaging, unworn and unwashed with all tags attached and in new condition. All postage costs involved in exchanges or returns are at your expense, and our postage costs to send the item to you will be deducted from any refund amount as these cannot be recovered. This includes items with free shipping. Ebay Plus Members may be eligible for free return postage for eBay Plus items, but your refund will still have our postage costs deducted from your final refund amount.
Frequently Asked Questions:
Q: What is Remy Hair?
Remy hair is the highest grade of real natural human hair. It is considered to be the top of the line in human hair because the cuticles are kept intact. This means that all the roots are at one end of the weft, and all the tips are at the other. Remy hair does not mat or tangle because all the cuticles are aligned and intact without the use of silicone.
Q: Why choose Remy Hair?
If you decide to choose Remy hair extensions you will experience less matting and tangling than regular hair extensions. Remy hair also gives a more natural appearance than regular human hair extensions.
Q: How do clip in hair extensions work?
The advantage to clip-in hair extensions is that they can be applied and removed rather easily at any given time. Clip-in extensions usually only take a few minutes to apply. The strands of hair are attached to small clips that open and close with a snap. For best results, the clip-in extensions are snapped into place underneath the top of your naturally growing hair so that the clips are not visible to onlookers. They can be applied relatively easily without any help from a professional hair stylist.
Q: Can I use a hair straightener on my hair extensions?
Yes you can. You can also use a blow dryer and curling iron. They can be straightened, curled and styled as easily as natural hair.
Q: Do you have other colours available?
Yes we do. You will find most of our products in our store.
Q: What type of hair products should i use?
Treat this hair like your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and managable, so use leave in conditioners. When using hair products like gel or hair spray make sure you wash your hair after wards and do not leave these hair products in for a long time.
Q: Can I go swimming with my hair extensions?
Yes you may go swimming in pools, hot tubs and the ocean. Wash your hair immediately after swimming. If possible avoid getting hair in salt water as the salt can take all the moisture out of the hair and it will lead to tangling of the hair. If you do choose to swim in salt water we recommend you to wash your hair immediately. For best results use a spray in conditioner after swimming.
Q: How long will my hair extensions last?
Remy hair extensions can last for a very long time depending on how you maintain it. Treat it like your own hair and take good care of it for your hair extensions to last longer.
Q: Can I go to sleep with wet hair extensions?
You must NEVER sleep on wet hair. Sleeping on wet hair is known to matte hair which makes it very difficult to keep them the way you want. Just make sure your hair is completely dry before you go to sleep.
