0.78-Carat Lovely Fancy Deep Chocolate Brown Trilliant Diamond

We accept PayPal and also all major credit cards / debit cards via PayPal. If you would like to pay by any other payment methods, then please contact us. We request you to pay as soon as possible after buying or winning an item, as that will allow us to ship your item to you sooner!

Do you offer international shipping?

Yes, we ship worldwide to all countries. We offer FREE Standard International Shipping on all orders.

What are the shipping methods available & charges?

We offer the following shipping options: 

Standard International Shipping by EMS - Free for all orders - Delivery time: 5-12 Days

FedEx International Economy - US $125 Fee - Delivery time: 2-4 Days

How do I upgrade to FedEx shipping?

All orders come with FREE Standard International Shipping by EMS (fully insured & traceable online). However, you have the option to upgrade to FedEx shipping by paying an additional fee of US $125. The option to upgrade to FedEx shipping is shown during checkout (subject to availability of FedEx shipping to your location).

Can I combine multiple items into a single shipment?

Yes, you can combine multiple items from our store into a single shipment.

How secure are your shipping methods?

All our shipments are fully insured and can be tracked online using the tracking number we will provide to you once your order has been shipped. Signature confirmation is required for all deliveries. In the very unlikely event that your item is lost or damaged in transit, then we are responsible and we will issue a full refund.

How soon will my order be shipped?

We strive to have your order delivered to your at the earliest. All orders are shipped within 3 business days (usually on the same or next business day). We will send you a message to confirm the outgoing date, tracking information and the estimated arrival date at your address.

What is your return policy?

We offer a 30 day inspection period for you to review your gemstone. The 30 day period begins when you sign for or receive your item from the shipping carrier. If you are not completely satisfied with your item, you can return it for a full refund. There is no re-stocking fee.

Do you offer an extended inspection period?

If you need an extended inspection period, special circumstances can be agreed upon; however, they must be done so prior to the shipment of your item. Please contact us to make special arrangements for an extended inspection period.

How to return an item?

If you would like to return an item, then please contact us for return instructions. Depending on the value of the item you are returning, you will be given special instructions on how to send in a return.

What is the time frame to receive a refund?

All refunds are made within 2 business days after we receive the item in its original condition. The payment shall be refunded by the same mode of payment by which the order was placed.

Are your gemstones heated, treated or enhanced?

All our gemstones are 100% Natural & Untreated... No Heating, No Filling, No Diffusion, No Radiation, No Bleaching, No Chemicals, No Treatments... Nothing but Natural Gemstones - mined from Earth.

About Gemstone Certification

Almost all of our gemstones come with free certification from leading and internationally recognized gem-testing labs such as Gemological Institute of America (GIA), Gem Research SwissLab (GRS), International Gemological Institute (IGI), etc. For items which come with free certification, the scan of the certificate accompanying the gemstone is provided on the eBay listing. If you would like to request certification for an item that does not come with a free certificate, or would like to request certification from additional gem-testing lab(s), then please contact us.

About Our Pictures

We photograph our gemstones in a studio with advanced macro photography techniques and customized lighting systems that simulates natural daylight. All photography is done by trained and experienced professional photographers. As an e-commerce company, we understand the concerns about shopping for such unique items online. After years of research on development of customized lighting systems and advanced macro photography techniques, we have been successful in making true-to-life gemstone photos & videos a reality. We take great care to capture the true color and appearance of our gemstones. The pictures and video clips provided on our product listing pages fairly and accurately depict the actual appearance of the gemstones as seen in person.

We request you to leave us a positive feedback if you are satisfied with your purchase experience. We also kindly request you to not leave a negative or neutral feedback without contacting us first. We will try our absolute best to resolve any problems that you may have.

If you have any questions, concerns or inquiries about this item or any other item from our eBay store, then please contact us. We usually reply to all messages within 24 hours.

Please feel free to request additional pictures and/or video clips for any items that you have an interest in.

Apart from the items listed on our eBay store, we also have more items in our offline stock. Therefore, if you can’t find what you are looking for on our store, please contact us for a custom requirement.

We also provide customized jewelry solutions, and we can mount any gemstones you purchase from our store into a jewelry piece as per your requirement. Please contact us for more information.