Why You Should Buy From Us |
Our people at Green Planet
Supply had been in the heat pump industry since
1982. We understand heat pumps and their
application in the Geothermal, HVAC, Aquaculture
and Agricultural industry. With thousands of heat
pumps sold nationwide in the USA and worldwide,
we believe that we have the experience and
knowledge necessary to help you successfully
complete your heat pump project. Your complete
customer satisfaction before, during and after
your purchase is our ultimate goal. We are available to all our customers by phone, Skype or email 7 days a week, 24 hours (but not in a row). |
Terms & Conditions |
IMPORTANT: For your safety
all heat pumps and electrical equipment must be
wired by a licensed electrician. Please visit: hellogreenplanet.com/termsandconditions.html to view a detailed listing of all our company Terms & Conditions. We encourage you to contact us before your purchase in order for us to better assist you in determining which is the best heat pump for your application. By using our website and purchasing from our company you are agreeing to our Terms & Conditions. |
Shipping & Returns |
We take pride in our shipping
methods by investing more in better package
material and additional shipping insurance at no
extra cost to you. All orders will be shipped via freight companies with residential liftgate service when requested. Smaller orders will be shipped via UPS or USPS. If your unit arrives damaged, you must refuse delivery so that we can send a new unit right away and will take care of any shipping claims with the carrier. Our normal delivery time should not take longer than 10 business days unless noted in the Ebay listing. All custom orders require additional handling time and could take longer at the manufacturer's discretion. All geothermal units are custom made and consider "special orders" and cannot be returned or canceled. Any other non-special order items can be returned in their unopened box with 14 days and buyer will pay shipping both ways. |