eBay

We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase.
For your security, we only despatch your order to the address you provide us via PayPal.
Please use the basket for multiple purchases which will also apply any applicable postage discounts.

We Accept Payal

As soon as you pay, eBay & PayPal will email you to let you know it's been received and as soon as we've shipped your order, we'll let you know by email that it has been despatched and the tracking number if applicable.

All International Orders are shipped with tracking and you will automatically receive updates as the order is progressed, please check your spam folder if not received.

Estimated Delivery Times

UK Orders	Royal Mail First Class	1 to 3 Days
UK Orders	Royal Mail First Class Tracked	1 to 3 Days
UK Orders	Royal Mail Next Day Delivery	1 Day
European Orders	International Tracked	3 to 5 Days
U.S. & Canada Orders	International Tracked	7 to 10 Days
Worldwide Orders	International Tracked	7 to 30 Days

*Please note all estimated delivery times provided by us or eBay are dependent on your local delivery service and not guaranteed.

*All International orders are tracked with tracking information provided so you can see the progress of your order, please check your spam if not receiving updates please contact us for an update. Or use the tracking number with your local carrier to see the latest update.

"We want you to be 100% happy with your purchase and offer a 30 day "no quibble" guarantee"

Returns:

If you change your mind, or the purchase is not suitable, you may notify us to cancel the contract within 30 days after the day of receipt of item(s) and you have a duty to take reasonable care of the item(s) until we receive the item(s) back.

Return posting costs will normally be at your expense unless the item is faulty.

We supply a return form and label with your order. However, if lost our return address is.

Elegant Hair Ltd

Unit 1

The Rectory

Salt Box Road

Guildford, Surrey

GU3 3TA

United Kingdom

Exchanges:

Please send the item back with a note of your eBay ID and the colour you would like and we will send out a replacement by return.

Exchanged items are sent free of postage. (This applies only to the UK and standard postage)

Refunds:

We normally process within 48 hours of receipt, Monday to Friday.

Order Details:

Kanekalon Fibre

Any Questions?

Please check this listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day.

1) Colour Matching. Please send us an image taken in direct light via eBay message and will do our very best to match the colour

2) Please see our Straightening/Curling Guide in our shop.

Contact Us:

We care about every buyer who buys from us. If you have any questions or are unhappy in any way please contact us by email on eBay and we will be glad to resolve any issue you may have as soon as possible.

We will do our best to reply as soon as possible, usually within 24 hours.


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CLIP IN ONE PIECE

STRAIGHT & WAVY HAIR EXTENSIONS

(Can be Curled or Straightened) See our guide for help!

Why Buy Kanekalon Hair Extensions?

Are you having bad hair day, have thin hair or short hair? Our clip in hair extensions will give you an instant long lush, thick glamorous look all in less than 5 minutes

Our One Piece Sets will make thin hair thicker and short hair longer

No professional help is required all with no damage to your own hair

Japanese Futura Kanekalon looks and feels like human hair, silky and soft

Will remain poker straight even if you get caught in the rain

Will remain curled until straightened again

Non slip secure clips

Clips are already attached

Washable and reusable.

Excellent value for money

Easy maintenance for today's hectic life

CUSTOMER SERVICE:

We provide a professional really friendly service. We really want you to be happy with your purchase if you have a problem let us know and we will get back to you with a solution.

NO QUIBBLE MONEY BACK GUARANTEE:

OUR PROMISE: "If You Don't Fall In Love With Our Kanekalon Hair Clip In Extensions, We'll Give You Your Money Back, Guaranteed!"

Return your order for any reason within 30 Days for a full refund.

(Subject to being unused and in original packaging)

FAST DELIVERY:

We will dispatch your order the same day if ordered before 2pm by First Class Post.

Special Next Day Delivery is available if required.

FREE UNLIMITED COLOUR EXCHANGES:

We understand that different computer screens can create different colours so if the colour is not suitable, please return and we will exchange free of charge for another colour. We will keep going until you are happy.

FAST COMMUNICATION:

We always try to respond within 24 hours and usually much faster.

QUALITY PRODUCTS:

We only use the best materials Japanese Futura Kanekalon Fibre.

Colour Matching:

We are always pleased to help, so if you are not sure what colour to choose and need some help, please email us a picture of your hair.

Shipping Information

All purchased items will be dispatched same day by Royal Mail First Class Delivery, if ordered before 2pm..

If faster delivery is required, please select the express delivery option for next working day delivery. Next day deliveries for only next working day, Saturdays are not included.

Estimated Delivery Times:

U.K. & Ireland 1 to 3 Days.

Europe 3 to 7 Days.

Worldwide 7 to 10 Days.

Payment:

Our preferred method of payment is Paypal.

Returns / Exchanges / Refunds:We are happy to exchange or refund your purchase for any reason within 30 days of receiving the item if unused and in original packaging.

Please follow the eBay return procedure i.e. Account Page/Resolution Centre/I Would like to return the Item for a refund. We will accept request and the return address will be supplied at this time.

We also provide a return address label with your order for your convenience, please provide your eBay ID and a note of your request when returning item.

Full refunds excluding postage are given on items not required.

Exchanged items are resent free of postage. (This applies only to UK and standard postage)

Refunds are usually processed within 48 hours of receipt of the returned item.

Contact Us:

We care about every buyer who buys from us. If you have any questions or are unhappy in any way please contact us by email via ebay and we will be glad to resolve any issue you may have.We will do our best to reply as soon as possible, usually within 24 hours.